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Galaxy output issue

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Got a galaxy dimension that activates fine on all groups apart from one group...sounders assigned to that group don't activate but comms goes through fine. Had a look at all the group parameters and output programming but can't see anything out of the blue. Any suggestions? Thanks

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36 minutes ago, xpertalarms said:

Got a galaxy dimension that activates fine on all groups apart from one group...sounders assigned to that group don't activate but comms goes through fine. Had a look at all the group parameters and output programming but can't see anything out of the blue. Any suggestions? Thanks

How is the setup? 

 

How many groups and all Sounders seperated to each group? 

 

Or you saying common sounder doesn't activate or output only for that group doesn't activate

3 minutes ago, Logan said:

I only know galaxy 60 unfortunately 

Come on Logan you don't know the galaxy 60 ?

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The setup has 1 building with 2 groups, and 1 building with 1 group. The building with 1 group is seperate to the main building, with the exception that the keypad in the main building is assigned to all groups. Sounders are seperated per group.

Edited by xpertalarms

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Hmmm need expert nova? SW?

 

You sure you wired it up correctly? And assigned correct output  to that group? Easily missed if not your regular panel

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38 minutes ago, xpertalarms said:

Yep all wired correctly, correct outputs assigned. I've done an output test too and that's all fine. Very strange.....

So your saying only alarm.condition fails to trigger out put?

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No bell delay programmed, ee tones are fine on both the keypad and ee horn for that group, but neither of them sound during alarm and the bells output type doesn't either

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1 hour ago, xpertalarms said:

No bell delay programmed, ee tones are fine on both the keypad and ee horn for that group, but neither of them sound during alarm and the bells output type doesn't either

Can you get a fourth group to output correctly?

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