id want to get to the bottom of the low comms thats normally pretty serious either cable or panel but then if you use line 3 it will prove either

53 minutes ago, james.wilson said:

id want to get to the bottom of the low comms thats normally pretty serious either cable or panel but then if you use line 3 it will prove either

 

okay, will do, thank you

 

should have checked what the diagnostic keypad comms said earlier when it was on a fly lead ugh

 

out of interest, if there are data issues with the cable or panel, why would a keypad work but a keyprox not?

No reason the keypad/keyprox is still  keypad 

1 hour ago, jackaddressable said:

 

okay, will do, thank you

 

should have checked what the diagnostic keypad comms said earlier when it was on a fly lead ugh

 

out of interest, if there are data issues with the cable or panel, why would a keypad work but a keyprox not?

Faulty?

13 hours ago, james.wilson said:

No reason the keypad/keyprox is still  keypad 

 

13 hours ago, al-yeti said:

Faulty?

  

Okay, so after some quick tests this morning the following results were noted:

• The cable is causing the poor keypad communications to the upstairs keypad, as when connecting the same keypad using a fly lead, 100% communications were observed, even with the keypad being on line 2, which might have issues. Are there any issues I should immediately look at before replacing the cable? It's shielded Belden as was recommended.
• The keyprox does function correctly when attached to line 3 as opposed to line 2 so it seems that the keyprox is not directly at fault?
• Therefore, line 2 on the Galaxy has some issue where it cannot accept a keyprox but can accept a keypad? Has anyone seen any issue like this before or has any suggestions on cause/things to try and fix? Seems like the Dimension is at fault but these are usually robust panels.

Thanks for the help guys

Edited April 17, 20206 yr by jackaddressable

i have seen poor 485 on line 2 a couple of times required a panel change

42 minutes ago, james.wilson said:

i have seen poor 485 on line 2 a couple of times required a panel change

Probably the one he bought on eBay then

lol yeah maybe

18 minutes ago, al-yeti said:

Probably the one he bought on eBay then

 

16 minutes ago, james.wilson said:

lol yeah maybe

yeah, was a used panel off eBay to replace an aging Galaxy 504 Classic, not going to lie.

 

At the end of the day, its not really a problem at all because there's unused lines on the panel and line 2 seems to support normal keypads, the system is for personal reassurance rather than being monitored or on the insurance,  but it is slightly annoying.

 

guess that teaches me.

 

thanks for the help and if anyone has any other ideas or solutions or experience, please let me know

10 minutes ago, jackaddressable said:

 

yeah, was a used panel off eBay to replace an aging Galaxy 504 Classic, not going to lie.

 

At the end of the day, its not really a problem at all because there's unused lines on the panel and line 2 seems to support normal keypads, the system is for personal reassurance rather than being monitored or on the insurance,  but it is slightly annoying.

 

guess that teaches me.

 

thanks for the help and if anyone has any other ideas or solutions or experience, please let me know

All good dude 

 

The dimension is a great panel to do weird things with