Mains failure tones volume on Veritas R8

[SleepyShaws]

I have a Veritas R8 alarm system that functions perfectly well with front and rear door control keypads.  There is an internal sounder that bleeps when someone comes in and out the house and I have turned that off. But the same box sounds off when we have a mains failure. and bleeps every 5 minutes or so, and is very loud. The problem I have is that we had a mains failure to the area last night (just before midnight) and took hours to resolve. But as you might imagine we had a loud bleep indoors every 5 minutes when we were trying to sleep. The external sounder did not go off thankfully.

I know the customer and the engineer's installer security codes for the system so I can access everything, but I can't see a code to turn down the volume on the internal sounder (if that's the right name) or even disable it completely in the event of a mains failure. I really don't want keeping awake because we have no power. Can anyone please suggest what code I can input? I think <eng code> 053 might do it, but until we have another mains failure I can't be certain I have input the right code.

Many thanks.

Edited April 4, 2020 by sixwheeledbeast
Update topic title

[james.wilson]

Usually once you enter a code to acknowledge the failure it will be silent. Plus if its armed it is also

[al-yeti]

As jw says 

 

And you mean you turned the chime off, personally think it's excellent feature 

[PeterJames]

either hat or go into engineer and that will stop it, but I dont think its that I think its most likely your mains smoke detectors beeping.

[sixwheeledbeast]

It's a feature of the later Veritas versions, older versions without this I have known to completely drain the battery out, with nobody noticing if the mains is disconnected by accident or whatever.

It won't beep if the system is set as above so you could set the system omitting all the zones (including 0) if you want to walk around the house.

There is also a pot on the board to reduce advisory notes, not sure if this mains fail beep is considered "advisory" on an R8, but this will lower your entry exit notes too.

Disconnecting the speaker isn't an option it's likely the only thing that will make a sound in a break in, hopefully the outside box works but that's a whole other question if it's not been maintained.

It is a basic panel so expect to compromise, how often do you have a power cut to bother worrying about it is the question?

 

[al-yeti]

7 minutes ago, PeterJames said:

either hat or go into engineer and that will stop it, but I dont think its that I think its most likely your mains smoke detectors beeping.

Oh yeah forgot about that

[SleepyShaws]

Yes, I turned the chime off because I don't want it bleeping if I nip outside late at night (usually because I have forgotten to put the bin in front of my property) as it disturbs the rest of the house trying to sleep.

 

The sound I want to quieten or switch off is the shrill bleep (about every 3 minutes) when the mains power has gone off and until it is restored. I can't get off to sleep waiting for the next bleep. I don't need waking up in the middle of the night if the power is off and I am sleeping anyway. I can tell when I wake up anyway as my bedside light will be flashing (usually).  And if the mains is off during the day I suspect we will know fast enough when the TV and computers go off.

I just need to know the correct engineer's code to disable the "mains power off " internal alarm.

 

Thanks

[SleepyShaws]

11 minutes ago, sixwheeledbeast said:

It's a feature of the later Veritas versions, older versions without this I have known to completely drain the battery out, with nobody noticing if the mains is disconnected by accident or whatever.

It won't beep if the system is set as above so you could set the system omitting all the zones (including 0) if you want to walk around the house.

There is also a pot on the board to reduce advisory notes, not sure if this mains fail beep is considered "advisory" on an R8, but this will lower your entry exit notes too.

Disconnecting the speaker isn't an option it's likely the only thing that will make a sound in a break in, hopefully the outside box works but that's a whole other question if it's not been maintained.

It is a basic panel so expect to compromise, how often do you have a power cut to bother worrying about it is the question?

 

The whole house, alarm and CCTV system is only 18 months old. So maintenance is not the issue.

We have probably had 2 or 3 power cuts in the last year, but as most are in the daytime the bleep doesn't matter, but in the middle of the night it is a nuisance especially when we can't sleep and might need to be up in the morning for work. I really just need it to be quieter and not so loud.

[SleepyShaws]

15 minutes ago, al-yeti said:

Oh yeah forgot about that

 

I have 2 smoke detectors installed but the source of the noise is not those boxes.  It's a separate box on the wall that I was told is the internal alarm sounder box.

[sixwheeledbeast]

So I would say you should part set the system. There is no engineer "function code" to switch it off. As I say it's a basic panel, see the rest of my post above for options.

The chime on mains fail is two upwards tones very similar to the chime sound.

Systems would usually be recommended for full operation checks every 12 months.