Veritas Excel Keypad Issue

[Marko2123]

Hi, hope someone can advise on my issue,

 

I have a problem with my Texacom Veritas Excel alarm.

 

I have installed 2 texacom PIR's to the system for now, with a view to adding more later. I am using EOL technology.

 

When powering up the system there is an error shown on the keypad display which reads Addr:1 Lid:Shut. I have added an image of this to this post. This appears to be an issue with the keypad which I cannot move on from or porgramme the system.

 

When remove the keypad from the back plate the LCD then shows Addr:1 Lid:Open but again this does not alow me to move on. Is this going to be a keypad fault or am I missing something.

 

I have tried looking on the internet with no luck.

[Marko2123]

Admin, apologies, please can this post be moved to the correct area.

[sixwheeledbeast]

That is the screen displayed when a keypad has power but no data.

[Marko2123]

Many thanks for your reply sixwheeledbeast, I will change the cable in the hope of resolving this, is there any other reason that you know of why this may occur?

[james.wilson]

As above there is no data. Either its cable, most likely or one end is broken

Edited September 5, 2019 by james.wilson

[Marko2123]

This is now resolved.

 

It was the cable that was at fault, I tested with a fresh piece and all worked so replaced the old and now up and running.

 

Thanks for the help, much appreciated.