Mcbonio Posted December 8, 2017 Share Posted December 8, 2017 Hi all, I really could do with some help with my alarm system. 2 weeks ago, I purchased a 2 year old house with an ADT branded Visonic Powermax 10 system installed which has some faults preventing me from arming the system. K01 PROX KEYPAD - TAMPER ALARM K02 MOTION SENSOR - TAMPER OPEN K04 TAMPER OPEN I have no idea how to reset these and ADT want £240 per half hour to look at this alarm, which I can't afford just before Christmas. Please help, I'm afraid I'll have to go away for 2 weeks with no alarm set on my house... Thanks Link to comment https://www.thesecurityinstaller.co.uk/community/topic/41792-visonic-powermax-10-help/ Share on other sites More sharing options...
Hillbilly Posted December 8, 2017 Share Posted December 8, 2017 Looks like your batteries are failing in the devices causing tamper. If the system is not on engineer reset you will be able to change the batteries yourself. I would advise to replace batteries in all the sensors Link to comment https://www.thesecurityinstaller.co.uk/community/topic/41792-visonic-powermax-10-help/#findComment-472149 Share on other sites More sharing options...
Mcbonio Posted December 8, 2017 Author Share Posted December 8, 2017 Sorry it is the Powermax Express system. I forgot to mention, I changed the batteries in the keypad and the sensor causing issues. Still no luck.! It's like the system needs a reset.. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/41792-visonic-powermax-10-help/#findComment-472150 Share on other sites More sharing options...
al-yeti Posted December 8, 2017 Share Posted December 8, 2017 7 minutes ago, Mcbonio said: Sorry it is the Powermax Express system. I forgot to mention, I changed the batteries in the keypad and the sensor causing issues. Still no luck.! It's like the system needs a reset.. So basically it's out of contract has engineer reset , either you will find a way to fix it, or call an engineer or have a new alarm installed It's still a case of weighing up cost of what your protecting against what it costs to fix alarm Link to comment https://www.thesecurityinstaller.co.uk/community/topic/41792-visonic-powermax-10-help/#findComment-472151 Share on other sites More sharing options...
Mcbonio Posted December 8, 2017 Author Share Posted December 8, 2017 (edited) ADT want to roll me into a 18 month contract or pay £248 per half hour + £109 subsequent half hour.. can't afford that right now. I think a factory reset and set my own codes will do the trick. Will this procedure reset the factory installer code Edited December 8, 2017 by james.wilson no defaulting info in public 1 Link to comment https://www.thesecurityinstaller.co.uk/community/topic/41792-visonic-powermax-10-help/#findComment-472152 Share on other sites More sharing options...
al-yeti Posted December 8, 2017 Share Posted December 8, 2017 So local engineer will be a third of that cost in some cases 1 Link to comment https://www.thesecurityinstaller.co.uk/community/topic/41792-visonic-powermax-10-help/#findComment-472153 Share on other sites More sharing options...
Mcbonio Posted December 8, 2017 Author Share Posted December 8, 2017 (edited) Spoke to 2 local engineers, they won't touch a wireless system. Offered to fit one instead, figures. Anyways, I've reset the master code to my own and now I'm able to modify the system. All the wireless devices are present on the system so almost there. Just need to reset these pesky tamper faults... Edited December 8, 2017 by Mcbonio 1 Link to comment https://www.thesecurityinstaller.co.uk/community/topic/41792-visonic-powermax-10-help/#findComment-472154 Share on other sites More sharing options...
Mcbonio Posted December 8, 2017 Author Share Posted December 8, 2017 All the wireless device's signals are strong and talking to the control panel.. I just can't see how to erase the previous tamper faults created by opening the wireless devices... Anyone? 1 Link to comment https://www.thesecurityinstaller.co.uk/community/topic/41792-visonic-powermax-10-help/#findComment-472157 Share on other sites More sharing options...
sixwheeledbeast Posted December 8, 2017 Share Posted December 8, 2017 Sounded like all you needed to do was close your tampers and arm/disarm it from your original post. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/41792-visonic-powermax-10-help/#findComment-472159 Share on other sites More sharing options...
Mcbonio Posted December 8, 2017 Author Share Posted December 8, 2017 What is the reset procedures for the tampers?? I must be doing something wrong.. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/41792-visonic-powermax-10-help/#findComment-472161 Share on other sites More sharing options...
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