al-yeti Posted August 5, 2015 Share Posted August 5, 2015 (edited) So Default is free Visit chargeable If panel delivered and collected free default remote default free But once given no liability ? Edited August 5, 2015 by al-yeti Quote Link to comment Share on other sites More sharing options...
MrHappy Posted August 5, 2015 Share Posted August 5, 2015 (edited) if there's a dispute drop off the old board & the rkp (if requested)& I'd default it within 7 days. FOC unless moneys owed then could get stuffed You can't have really secure engineer codes, its always going to be a comprise Edited August 5, 2015 by MrHappy Quote Mr Veritas God Link to comment Share on other sites More sharing options...
charlie6 Posted August 6, 2015 Share Posted August 6, 2015 ".......default yes but not by doing a free visit..." If a customer terminates maintenance, or at the end of a warranty period, and request defaulting then there should always be a charge for call out. I doubt if the company are within their legal rights to refuse this though, since the system belongs to the customer. Quote Link to comment Share on other sites More sharing options...
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