Brian c Posted September 24, 2004 Share Posted September 24, 2004 I've worked there too remember, and I have known faulty systems to be left downpowered and passed to install. 24731[/snapback] but surely you fitted some form of protection????even a little 9800 to cover temp the critical parts of the building 24732[/snapback] I've never been in that situation myself, but I know of others without and unable to get adequate stock! Seriously man, there was a lot of things that lost them a LOT of custom. At times, some customers were waiting up to and over 3 days for an engineer to attend a fault If you don't know......ask. Link to comment Share on other sites More sharing options...
Guest Posted September 24, 2004 Share Posted September 24, 2004 replace it when its old........... bri i hope your kids dont think down them lines......or youre in for a rough time in the future Link to comment Share on other sites More sharing options...
Service Engineer Posted September 24, 2004 Share Posted September 24, 2004 If something is starting to play up then fine, recommend an upgrade. But if you have just serviced it and found no problems, and the customer has not reported any faults since last service, then why change it. ........................................................ Dave Partridge (Romec Service Engineer) Link to comment Share on other sites More sharing options...
Brian c Posted September 24, 2004 Share Posted September 24, 2004 bri..do you want a spade...that holes getting bigger B) 24736[/snapback] Just 'cos you've got a bit of backup I stand by my statements. I would be honest with the customer, explain the advantages of updating their equipment, and let them make an informed decision. If you don't know......ask. Link to comment Share on other sites More sharing options...
Guest Posted September 24, 2004 Share Posted September 24, 2004 I've worked there too remember, and I have known faulty systems to be left downpowered and passed to install. 24731[/snapback] but surely you fitted some form of protection????even a little 9800 to cover temp the critical parts of the building 24732[/snapback] I've never been in that situation myself, but I know of others without and unable to get adequate stock! Seriously man, there was a lot of things that lost them a LOT of custom. At times, some customers were waiting up to and over 3 days for an engineer to attend a fault 24737[/snapback] well thats down to the branch......not acceptable in my book...maybe us geordies are just too good B) you should always have good stock including panels etc.. Link to comment Share on other sites More sharing options...
Guest Posted September 24, 2004 Share Posted September 24, 2004 bri..do you want a spade...that holes getting bigger B) 24736[/snapback] Just 'cos you've got a bit of backup I stand by my statements. I would be honest with the customer, explain the advantages of updating their equipment, and let them make an informed decision. 24741[/snapback] honesty isnt always the best policy bri.. Link to comment Share on other sites More sharing options...
Brian c Posted September 24, 2004 Share Posted September 24, 2004 replace it when its old...........bri i hope your kids dont think down them lines......or youre in for a rough time in the future 24738[/snapback] Well I'm upgrading the missus at 40. Will be looking for something round the 18 mark If you don't know......ask. Link to comment Share on other sites More sharing options...
Service Engineer Posted September 24, 2004 Share Posted September 24, 2004 Well I'm upgrading the missus at 40. Will be looking for something round the 18 mark Since when has wishful thinking been an upgrade ........................................................ Dave Partridge (Romec Service Engineer) Link to comment Share on other sites More sharing options...
Brian c Posted September 24, 2004 Share Posted September 24, 2004 well thats down to the branch......not acceptable in my book...maybe us geordies are just too good B) you should always have good stock including panels etc.. 24742[/snapback] Couldn't agree more, and admit it was a 'phase' and service did improve. But it happens If you don't know......ask. Link to comment Share on other sites More sharing options...
Guest Posted September 24, 2004 Share Posted September 24, 2004 replace it when its old...........bri i hope your kids dont think down them lines......or youre in for a rough time in the future 24738[/snapback] Well I'm upgrading the missus at 40. Will be looking for something round the 18 mark 24744[/snapback] i took a leaf out of your book bri...upgraded too early...funny thing divorce innit.. Link to comment Share on other sites More sharing options...
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