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Is it unreasonable......

andyhodson
in General Security & Fire Queries

Featured Replies

We charge call fees

Monday to Sunday £45

Easter Monday £55

Xmas Day £75

Boxing Day £75

New years Eve-Day £100

and call out price includes your first hr

then

Mon-Sun 0800-1700 £35 phr

Mon-Sun 1700-0800 £45 phr

Public holidays are charged at £60 phr any time

these prices do not include parts or VAT

Do you think this is to steap :ph34r:

These prices are not for my contract customers

Edited by smart1

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I think these rates are EXTREMELY reasonable and I am surprised you don't charge extra for weekends and more for out of hours. Also are your contract customers paying for call out coverage or do they just get a reduced rate?

If you don't know......ask.
I think these rates are EXTREMELY reasonable and I am surprised you don't charge extra for weekends and more for out of hours. Also are your contract customers paying for call out coverage or do they just get a reduced rate?

23264[/snapback]

Weekend whats that LOL I cant charge to much because we are not SSAIB accredited yet and working monday to sunday is ok. The days of no work are my days off. Well surpose to be. Aaaaaaaaaaaarrrrrrrrrrr the life of a sole trader :lol:

lol.

You're customers are gonna love it when you get accredited and your prices go up!

:)

If you don't know......ask.
  • Author
I think these rates are EXTREMELY reasonable and I am surprised you don't charge extra for weekends and more for out of hours. Also are your contract customers paying for call out coverage or do they just get a reduced rate?

23264[/snapback]

Well on the back of that, its clear we don't charge nearly enough!

Manufacturer
Try getting a solicitor for less than £100 an hour  :realmad:

23333[/snapback]

Marry one?

Nothing is foolproof to a sufficiently talented fool.

£100 is not unreasonable for a noncontract customer , how much does it cost to train an engineer pay for his vehicle, insurance,fuel, mobile phone, the administrator and engineers wages, £100 sounds cheap and the contract customers are still subsidising the bill becouse without them we wouldnt be any engineers on call.

Pete

Think I'd better put our prices up then :lol: We do charge more for non contracted customers (main competitor watches what I post nowadays, so won't list costs) and I'm happy for the Eng to use discretion on a non contracted customer if they appear to be problematic or wasting out time.

Chris Teague (Sales & Operations Manager) Sightguard Intruder Division

Covering the Isle of Wight: - Design, Installation, Maintenance & Takeover of Intruder Alarms, Fire Alarms & Equipment, CCTV, Access Control, Nursecall. Keyholding Service, Guarding & Cash in Transit. SSAIB & NICEIC Registered Tel 01983 884000 / 884440

Any comments / opinions posted could be the voices in my head speaking, but they are my opinion only and do not represent those of my employer or Company

Out Of Hours £90 first hour inc travel there, £60 ph after

Weekends £140 etc.

People still ring me though, and are quite happy to pay.

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