matthew.brough Posted October 11, 2013 Share Posted October 11, 2013 Saw this and thought it was quite funny although not sure if ADT would. Raises an interesting question though, will arcs become like other 24 hour operations where depending on the time of day depends what part of the world is in control? My VMware support is 24/7 and during the daytime it comes from Ireland, evening comes from the US and through the night India and I must confess no complaints from any country. The only current barrier I see to doing this is inspectorate approval. www.securitywarehouse.co.uk/catalog/ Link to comment Share on other sites More sharing options...
goncall Posted October 11, 2013 Share Posted October 11, 2013 That's a few years old matt,keep up.. Link to comment Share on other sites More sharing options...
matthew.brough Posted October 11, 2013 Author Share Posted October 11, 2013 Makes you think though, what stops it becoming a reality? www.securitywarehouse.co.uk/catalog/ Link to comment Share on other sites More sharing options...
goncall Posted October 11, 2013 Share Posted October 11, 2013 Makes you think though, what stops it becoming a reality? well it happens in other industries,ie banking can't see it happening in security tbh Link to comment Share on other sites More sharing options...
matthew.brough Posted October 11, 2013 Author Share Posted October 11, 2013 well it happens in other industries,ie banking can't see it happening in security tbh Why not? www.securitywarehouse.co.uk/catalog/ Link to comment Share on other sites More sharing options...
goncall Posted October 11, 2013 Share Posted October 11, 2013 Why not? what benefit would it add,bar cheap labour... Link to comment Share on other sites More sharing options...
matthew.brough Posted October 11, 2013 Author Share Posted October 11, 2013 what benefit would it add,bar cheap labour...You've just hit the nail right on the head. Cheap labour.Another advantage would be India is +530 ahead so rather than having sleepy head operator call you you could have someone in India handling alarms in their daytime when we are in our nighttime which I'd suggest lowered the risk of mistakes. If someone started India at 6am the could do the through the night shift whilst bright eyed and bushy tailed. www.securitywarehouse.co.uk/catalog/ Link to comment Share on other sites More sharing options...
GalaxyGuy Posted October 11, 2013 Share Posted October 11, 2013 Isn't labour one of the big overheads though? >> You beat me to it Matt. Link to comment Share on other sites More sharing options...
matthew.brough Posted October 11, 2013 Author Share Posted October 11, 2013 Isn't labour one of the big overheads though? To an arc it is a killer overhead. Average payment in India £3.30 per hour for call centre work. www.securitywarehouse.co.uk/catalog/ Link to comment Share on other sites More sharing options...
goncall Posted October 11, 2013 Share Posted October 11, 2013 You've just hit the nail right on the head. Cheap labour. Another advantage would be India is +530 ahead so rather than having sleepy head operator call you you could have someone in India handling alarms in their daytime when we are in our nighttime which I'd suggest lowered the risk of mistakes. If someone started India at 6am the could do the through the night shift whilst bright eyed and bushy tailed. Strange lot you right wing lads ,don't want them here but gladly ship the white British work out....all in the name of profit..... Link to comment Share on other sites More sharing options...
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