Lwillis Posted December 17, 2011 Share Posted December 17, 2011 hope someone cal help here, i have a customer with a galaxy 60 control unit, 1 rio 1 rkp and a standalone digi. have been called to site a few times reporting that they set the system at night time and the morning after it didnt make the entry nosie, appeared unset and the keypad display is blank, it still respons to keypresses and remembers all codes/zone descriptions etc. checked for high ohms on aux voltage to detectors, non found i have 1k across the power pair feeding the bell, but that could just be reading through the PCB. everything else seems fine 13.64 on aux out, around 4v on data a+b is it a faulty panel? ive already changed the battery. any help would be great. Link to comment Share on other sites More sharing options...
MrHappy Posted December 17, 2011 Share Posted December 17, 2011 have been called to site a few times reporting that they set the system at night time and the morning after it didnt make the entry nosie, appeared unset and the keypad display is blank, what does the log show? Mr Veritas God Link to comment Share on other sites More sharing options...
Lwillis Posted December 17, 2011 Author Share Posted December 17, 2011 shows 50 alarms, as if the powers been lost to all devices, the aux fuses are all okay. Link to comment Share on other sites More sharing options...
MrHappy Posted December 17, 2011 Share Posted December 17, 2011 shows 50 alarms, as if the powers been lost to all devices, the aux fuses are all okay. I assume in the time frame of somebody walking around a house while the alarm is set ? Mr Veritas God Link to comment Share on other sites More sharing options...
Lwillis Posted December 17, 2011 Author Share Posted December 17, 2011 not sure id have to check again, last time i looked they all logged within a few seconds. Link to comment Share on other sites More sharing options...
kwc Posted December 19, 2011 Share Posted December 19, 2011 Keypad blank? Does this not mean the panel is set? Does the bell trip if you set the system and trip it? Does entry tone start when opening door? Program correct/new or old job. Check log for set time and then time of zones tripping. Link to comment Share on other sites More sharing options...
Lwillis Posted December 19, 2011 Author Share Posted December 19, 2011 yes the keypad is blank and it does mean its set. system sets and unsets fine when ive tested it. + sounder works fine too. the system doesnt show a set time the log starts after the keypad goes blank shows zones being tripped over a space of a few mins. system is fine for a while. has been since friday . seems intermintent. any idea what it could be Link to comment Share on other sites More sharing options...
9651 Posted December 19, 2011 Share Posted December 19, 2011 So youve tried setting it on night set, and tripping the system? Does it send comms, bell ring then? Link to comment Share on other sites More sharing options...
kwc Posted December 19, 2011 Share Posted December 19, 2011 So No Log?Use engineer logEngineer log option 22.Should show ALL sets and unsets.1 part set, exit tone steady, two beeps? or silent set?2 Log should show set at this time?3 Entry via Entry zone,tone starts?4 code input, tone stops,screen shows banner?5 Log should show unset at this time.Are you sure it sets? Bell delay set?Set up as above and make sure the bell trips when its set and you trip a normal zone.Check option 44 Trace, will show last set,1st 5 alarms, last unset. Make sure bell duration is not at zero! Link to comment Share on other sites More sharing options...
Lwillis Posted December 20, 2011 Author Share Posted December 20, 2011 bells defiatley not set to 0 changed it to 20 from 15 last time i was on site. it was the eng log i have been using. Link to comment Share on other sites More sharing options...
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