I deliberately didnt use the word app! But I know what you mean.
But just because install may be easier doesnt mean the systems no longer need installers. Wireless rollout will happen but that fact on its own is largely irrelevant because at the same time I expect the tech gulf to widen between the very low end and the medium (grade 2 if you like) systems.
So end users will still need us, probably even more so than now. Look at the Enforcer app, companies can disconnect users who dont pay the annual fee. As a business model its not too dissimilar to monitored alarms, just different tech.
Also interesting to me is the fact that Castle charge for the custom plastic face plate (Enforcer) where others print direct onto the standard plastic cases for free. Excellent business thinking, more should do the same.
Patience, Mr H, Patience. Efficacy is not yet proven.