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With installation of course experience counts, it separates the wheat from the chaff. On call and servicing is a different story, logging into a panel and isolating a fault isnt rocket science. Walk testing, checking panel voltages, batteries, monitoring, and sounders is also relatively simple. Fault finding also requires a bit of skill, common sense, understanding of circuits, and detection. Experience helps a lot, it can halve the time of a breakdown when you know common causes, and less common causes.

Experience counts I like your guys access control techniques no door is a problem as such good jobs

Glad to hear your actually using part set so many people dont.

all staff are superstars who should be paid 80k all subscribers think an alarm is £300

The problem as I see it lots of people think this industry is easier than it is, the chap that came today couldnt even wire a 3 pin plug but thought he could become an alarm engineer, it would take a lot lot longer with him than a person with some basic knowledge, as you have teach the basics first. On the other side of the coin engineers think its much harder than it is. They seem to think that it takes years of experience to do their job. Yet many competent diyers can install a half decent system (not as good as a pro but a working system). I reckon that it is possible to teach someone with a tech background to do this job in 3 or four months. Yes experience makes you better at what you do, especially so with breakdowns, but the minimum requirements is all thats required for servicing and to go on call.

One day I'm going to sell up & get a proper job on the tools. I reckon I could walk into just about anywhere working with just about anything (fire/security) & be the equal of anyone already working there ?

We had an engineer hand his notice in, I found a replacement, but he seems very needy before signing up, £5k more than he is being paid at the moment, van with aircon, halo ladders, he wants to see a copy of the contract. I put out an advert and got only potential trainees applying. My newest IQ test is to give people a 3 pin plug to wire, I discovered that some of these people are a danger to themselves wiring earth into the live (surely a fuse gives a clue). I sometimes envy the smaller co's I need 6 engineers because of the callout. I can use subbies for install work but not to cover callout. If it were not for that Id only use subbies life would be so much simpler.

Ah......I see......, thank you.... So guard access covers both options.... As a DIY'er I haven't really much experience of a panel that has as many programming options as this has and thus I'm very grateful for the help and advice offered from the good folk on here. Your help in sorting this out for me is much appreciated. Regards, Dave.

It does both. Allowing walk through for Full set and switching to entry for Part sets.

Thanks for the reply. Regarding the guard access, as far as I can make out this only allows you to pass through a zone on your way to the keypad once the entry timer has been tripped. The problem I'm having is that in part set (Going to bed) I require zones 1, 2, 3, 4, 5 and 8 (All of downstairs and upper rear bedroom windows) to be active, zone 7 (Landing) to be off and zone 6 (Stairs) to be timed. The idea being that we are able to move across the landing in the night to visit the bathroom and then when going downstairs in the morning the stairs sensor will trip the timer to remind certain individuals to disarm the system. The reason behind this is that on numerous occasions in the past these certain individuals would walk down the stairs, right past the keypad at the bottom of the said stairs and into the living room, thus triggering a full alarm and therefore awakening the whole house, by adding a sensor on the stairs that trips the timer, I hope to overcome this. (Although having known these certain individuals for quite some time, this is by no means a certainty........ !) As mentioned earlier, I can select the "Alter Part Arms" menu and select each zone to be on or off in part set, but on or off are the only options available for the zones in that menu, there are no other options like setting a zone to be timed or entry / exit. I've looked through all of the programming menus and cannot find anywhere that gives me an option to program zone 6 as timed or entry / exit when the system is part set. I'm certain that this can be done, it's just that I can't suss out how.......... So it's back over to the good folk on here to hopefully help me over the line with this one...... Regards, dave.

Guard Access ?

Evening all. I have yet another question regarding my newly installed Premier Elite control panel. Question is, how do I program a particular zone to be timed when in part set ? I think I have managed to set the zones I want to be on or off when the system is part set, but I cannot find any option that allows me to program a zone as timed when part set, I can only find either on or off options. Regards, Dave.

Thank you Mr Happy...... I have this morning programmed zones 1 to 8 as normally closed and am now able to use the alarm........ Your help has been much appreciated, thank you. Regards.

program circuits 1-8 as "Normally Closed" (from zone menu) Out the box the panel is expecting an "End of Line" circuit

Thank you for your reply. I was leaning a little towards this being a set up / programming issue and my lack of experience with panels that have this degree of programming. (Why I'm firmly in the DIY installers forum !) If possible, would you be able to tell me the procedure that would remove this tamper fault problem ? Unfortunately I don't have a installation / programming manual so any help with this would be very much appreciated. Regards.

you have programmed the zones to suit your wiring ?

Ah ok thanks for the help

Good evening all. I've just finished installing the above mentioned control panel at home as my aged ADE Optima 2 Plus was becoming more trouble that it was worth to keep it alive. (As the good folk on here told me many times it was !) I've wired all 8 zones up with a mix of PIR's and magnetic door switches, powered the panel up (Whilst loading the factory defaults) and I'm getting a tamper fault that won't clear on all 8 zones. I've wired the tamper for all 8 zones in a series loop as there are only one pair of tamper terminal connections on the PCB, the fault wouldn't clear although I checked the tamper loop for continuity as I added each connection so knew it to be good, I powered the panel down, removed the tamper loop wiring and just linked the pair of tamper terminal PCB connections together to see if the panel would work as it should, however upon powering the panel back up, I'm still getting the tamper fault on all 8 zones and it still will not clear, hence me turning to the many knowledgeable members of the security installer in the hope of finding an answer........ Any help / advice with this would be much appreciated. Regards, Dave Walton.

You can 2 stage arm etc but you can also disarm with the shunt lock. I'd want a local sounder but notification wise depends on signalling and total sounders

When you say you have lost your code do you mean you had a code that worked but now it doesnt or do you mean you dont know what code is in the alarm? Just so you know we cannot give out defaulting information here for legal reasons. I have deleted the links in your post, please familiarise yourself with the site guidelines https://www.thesecurityinstaller.co.uk/community/guidelines/

Ebay ?

Oh ok, where do I get one from?

Hi All, I'm new to this so I'm not sure if I'm in the right place or not. Sorry this may be a bit long winded but I'm trying to answer all possible questions before they are asked. I've moved into a ex family members house and I'm tracing wires that are no longer connected at one end. I came across an alarm wire that used to have a door magnet attached to it which triggered when the door was opened. However this wire no longer has the magnets connected due to the door no longer being there (it was to a shed that has been removed) the ends have been isolated and the cable has been coiled up out of the way. I have been able to trace the wire and remove it from the alarm box with the help of an electrician, however once the power was restored to the alarm it set up a fault which I found out to be an issue with the back up battery. I have replaced the battery, however I have lost my "unique" alarm password. I found the user manual (see link) which has the engineers code in but it refers to a "User Guide". When I google "nexus 8 alarm user guide" I get the following information but this doesn't seem to tell me how to reset my pass code. Does anyone know where I can find the user guide that gives me this information or can someone give me step-by-step instructions as to how I can reset this please as currently I'm without an alarm as I don't know what the factory default code is so my electrician has turned the power off to the main alarm so it doesn't activate while I'm at work and it can't be shut off. Thanks in advance to anyone who can help with resetting my pass code. No links in posts please

the battery has been fitted the wrong way, replace the item

Change contact?