Guest Fused Spur Posted January 29, 2006 Share Posted January 29, 2006 Any suggestions on increasing our customer base, especially maintenence contracts. Apart from time and recomendations what has worked for you in the past? Quality work is good for us but doesnt allways meet the targets set by myself and the accountant. Over time this will come good, maintaining a good reputation but the bank manager doesnt allways see it that way. ideas and input allways wellcomed Fused Spur Link to comment https://www.thesecurityinstaller.co.uk/community/topic/9136-customer-base/ Share on other sites More sharing options...
Guest rjbsec Posted January 29, 2006 Share Posted January 29, 2006 Any suggestions on increasing our customer base, especially maintenence contracts.Apart from time and recomendations what has worked for you in the past? Quality work is good for us but doesnt allways meet the targets set by myself and the accountant. Over time this will come good, maintaining a good reputation but the bank manager doesnt allways see it that way. ideas and input allways wellcomed Fused Spur When you do a job:- Leave leaflets or call at property nearby. Ask the customer if they know anyone that might be interested in your services. Keep a look out for old bellboxes in the area and offer the householder a preferential rate to check/maintain/upgrade their old system. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/9136-customer-base/#findComment-84827 Share on other sites More sharing options...
Guest Posted January 30, 2006 Share Posted January 30, 2006 Any suggestions on increasing our customer base, especially maintenence contracts.Fused Spur buy companies / contracts ???????? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/9136-customer-base/#findComment-84882 Share on other sites More sharing options...
Guest Cerberus NI Posted January 30, 2006 Share Posted January 30, 2006 Any suggestions on increasing our customer base, especially maintenence contracts.Apart from time and recomendations what has worked for you in the past? Quality work is good for us but doesnt allways meet the targets set by myself and the accountant. Over time this will come good, maintaining a good reputation but the bank manager doesnt allways see it that way. ideas and input allways wellcomed Fused Spur Hit multiples in your area and see if they'll entertain a comparitive quote over their present service provider.For them at least it gives them a lever to work on their present price with and for you it might show that their present company is taking the P! Link to comment https://www.thesecurityinstaller.co.uk/community/topic/9136-customer-base/#findComment-84885 Share on other sites More sharing options...
Guest Posted January 30, 2006 Share Posted January 30, 2006 see if they'll entertain a comparitive quote over their present service provider.For them at least it gives them a lever to work on their present price with and for you it might show that their present company is taking the P! Find out they have a balance of a 5yr contract to run & get sued for poaching the first co's control equipment? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/9136-customer-base/#findComment-84888 Share on other sites More sharing options...
Paul Giles Posted January 30, 2006 Share Posted January 30, 2006 Yep it can cause upset if contacting other peoples systems, i know a few have had NSI come down on them. PG Security Systems Somerset SSAIB Certificate of Merit Installers. www.pgsecurity.co.uk Link to comment https://www.thesecurityinstaller.co.uk/community/topic/9136-customer-base/#findComment-84893 Share on other sites More sharing options...
norman Posted January 30, 2006 Share Posted January 30, 2006 Organic is the only lasting way to grow. Nothing is foolproof to a sufficiently talented fool. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/9136-customer-base/#findComment-84900 Share on other sites More sharing options...
Guest Posted January 30, 2006 Share Posted January 30, 2006 Yep it can cause upset if contacting other peoples systems, i know a few have had NSI come down on them. I'd have thought that would only apply if you're specifically going after other peoples customers. If you're just generally leaflet dropping to people with alarms then all's fair. you'd have thought? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/9136-customer-base/#findComment-84907 Share on other sites More sharing options...
Mavrick_001 Posted January 31, 2006 Share Posted January 31, 2006 Leaflets are a waste of time, effort, money etc etc, tried, tested and toss is about all I can say. Keep the customers you have happy and that's about the only key to new work, they will do the rest, it just takes time. Poaching isn't the way to go as it just causes trouble, I know someone who's done this and is now banned from the other companies trade counter which he used for electrical goods, the customers droped him in it!! lol CCTV Intruder Access Control Tony Hughes, Proprietor, TRADE MEMBER Link to comment https://www.thesecurityinstaller.co.uk/community/topic/9136-customer-base/#findComment-85021 Share on other sites More sharing options...
Guest Fused Spur Posted February 2, 2006 Share Posted February 2, 2006 THANKS FOR THE FEEDBACK FELLAS. MAYBE WE COULD KEEP THIS POST UPDATED TO GIVE EACH OTHER IDEAS WHEN WE FIND SOMETHING HAS WORKED. TO ADD, WE HAVE JUST STARTED USING LEAFLETS IN ESTATE AGENTS ON THERE DESKS (FINGERS CROSSED) Link to comment https://www.thesecurityinstaller.co.uk/community/topic/9136-customer-base/#findComment-85257 Share on other sites More sharing options...
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