Guest Fused Spur Posted January 25, 2006 Share Posted January 25, 2006 Hi Fellers What are your views on call outs, What systems do you work to what were the best you have heard of. We are just considering offering 24hour when we go SSAIB. What do you think is good for an engineer and a companys point of view. Your input woill be much valued. chaps Warren 6th Sense Security Ltd Link to comment Share on other sites More sharing options...
Guest rjbsec Posted January 25, 2006 Share Posted January 25, 2006 If you go for SSAIB you wont have a choice, you will HAVE to offer 24 hour callout Ditto that - 24-hour callout will be a MUST. How you acheive that will be up to you - we use business telephone and mobile telephone for the working day, plus a pager linked to an "out-of-hours" personal message handling service supplied by our ARC. Link to comment Share on other sites More sharing options...
Nova-Security Posted January 25, 2006 Share Posted January 25, 2006 If you where installing to BS4737 then you had to offer 24hr callout as per british standards and iam sure that PD6662 and EN5031 mention this as well (must read them). As Monteey stated if you going to join one of the inspectorates then you dont have a chance. www.nova-security.co.uk www.nsiapproved.co.uk No PMs please unless i know you or you are using this board with your proper name. Link to comment Share on other sites More sharing options...
Guest Fused Spur Posted January 25, 2006 Share Posted January 25, 2006 I know guys I was refering to what engineers and manager/owners thought of payments, shifts, sleep time etc Nice to see you are keeping me in line though. Link to comment Share on other sites More sharing options...
Service Engineer Posted January 25, 2006 Share Posted January 25, 2006 Don't forget the 4Hr response time. ........................................................ Dave Partridge (Romec Service Engineer) Link to comment Share on other sites More sharing options...
Guest Fused Spur Posted January 25, 2006 Share Posted January 25, 2006 We pay a standby and per callout, if the engineer is out all night (which is as rare as rocking horse poo) they get time off to recoop.Our engineers are on one night in 4 at the moment. Pete thanks pete am i being cheaky in aking how much you pay them? Link to comment Share on other sites More sharing options...
Service Engineer Posted January 26, 2006 Share Posted January 26, 2006 Just gone up at my place, Approx examples below: Per Day allowance = ........................................................ Dave Partridge (Romec Service Engineer) Link to comment Share on other sites More sharing options...
PJF Posted January 26, 2006 Share Posted January 26, 2006 You will find it different at most places, Im on call every sixth night (main eng) and in between that I will do a back up eng. I only get paid when Im out, no calls no pay. Time and a half till midnight then double after and all day sunday. If Im out after midnight then I take an hour off for every hour worked after midnight, this is a legal requirement. Top tip: if you ever catch fire, try to avoid seeing yourself in the mirror, because i bet thats what REALLY throws you into a panic and dont forget the one thing you cant recycle is wasted time. Link to comment Share on other sites More sharing options...
Guest Fused Spur Posted January 26, 2006 Share Posted January 26, 2006 Thanks for your input so far. I'd like some ideas of what ways of approaching call out that you thought were good (realisictic of course) keep me posted! Link to comment Share on other sites More sharing options...
norman Posted January 26, 2006 Share Posted January 26, 2006 Move South Dave Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
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