i dont understand that attitude...what if the customer said they would sign up there and then..non contract customers pay more and wait longer but should still get a visit...

They pay for one year in advance because they need to and then are feckin usless after that. We need guaranteed income to pay our salaries. I dont have part time staff we comit. so i need customers that comit up front. Not when the bell starts ringing at 3 am. How many times do you get this type when your on call "can i pay you cash and lets not tell the company" ive seen this done in the past and the misserable fccks are the first to ring two years latter and drop the on call eng in the sh1te (yes it was me).

Jef

i need customers that comit up front. Not when the bell starts ringing at 3 am

domestic deadbeats?

Eng. Any other time of the year we would tey and sign them up, but my repsonse was aimed at the Christmas Day callout, would you go out to a non-contracted customer on christmas day ?

if on call yes,and at triple time def yes..

I'm really really intrigued now though......

Yer I'm wanting to know what the controls are?

its not like where all here just to take the pish are we?

Tangerine turbo chav chariot anyone?

Tangerine turbo chav chariot anyone?

might match his girlfriends tan..

Hello, I see that kka has started a debate on contract and non-contract customers. Can we get back to the main topic please .

They pay for one year in advance because they need to and then are feckin usless after that. We need guaranteed income to pay our salaries. I dont have part time staff we comit. so i need customers that comit up front. Not when the bell starts ringing at 3 am. How many times do you get this type when your on call "can i pay you cash and lets not tell the company" ive seen this done in the past and the misserable fccks are the first to ring two years latter and drop the on call eng in the sh1te (yes it was me).

Jef

That

If you won't tell us what panel you have how are we supposed to help you?

the whole topic is pointless without it.

Regards

Bellman

Hello, Sorry I forgot to mention that alarmgard helped me a bit through the pm system.

Before its forgotten about I was just wondering what Lurch meant by this

I thought the engineers code was the only bit you wanted to change?

Er, ok then.

I'm really really intrigued now though......

Is there another way to reset the engineers code if the original code is forgotten without defaulting the panel? Since theres no mention of this in the installation guide.

Also some programming questions i have

Rearm

0 = Never y

1 = Once

2 = Twice

3 = Three times

4 = Always

Would option 4 be fine.

External sounder delay

0 = Nil y

1 = 1.5 mins

2 = 3 mins

3 = 5 mins

4 = 10 mins

5 = 15 mins

6 = 20 mins

7 = No duration

Keep the default.

Ext. sounder duration

0 = Nil

1 = 1.5 mins

2 = 3 mins y

3 = 5 mins

4 = 10 mins

5 = 15 mins

6 = 20 mins

7 = No duration

Would option 6 be right?

Thankyou

djrock

Again, Without knowing what panel it is, can't help mate, this is going round in circles.

or do you want me to make a guess what panel you have.?

Regards

Bellman

Ext. sounder duration

0 = Nil

1 = 1.5 mins

2 = 3 mins y

3 = 5 mins

4 = 10 mins

5 = 15 mins

6 = 20 mins

7 = No duration

Would option 6 be right?

Thankyou

djrock

no, set it for a max of 15 mins