UK WATCH Posted December 20, 2023 Share Posted December 20, 2023 Honeywell Galaxy 520. Panel has to stay in engineer mode due to faults within the system. We have came out to service the alarm panel, put the panel into walk test and continued the test. We have removed the panel out of walk test and now we are getting a intermittent beep, it’s never the same amount of time between each beep and it can happen twice one after the other. Thought maybe it could be a line fail but nothing shows when entering the code after the panel has stopped the beep. Nothing is showing on the log either to say what’s causing the beep. Try and take it out of engineer and it comes up saying 1mod open this is stating it’s ‘keypad 21’ which doesn’t exist looking at what the keypads are numbered Link to comment https://www.thesecurityinstaller.co.uk/community/topic/46210-galaxy-520-unknown-random-beep-from-keypad/ Share on other sites More sharing options...
james.wilson Posted December 20, 2023 Share Posted December 20, 2023 When you say it has to stay in engineer mode you know this ignores faults? There must be a keypad 21 somewhere securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/46210-galaxy-520-unknown-random-beep-from-keypad/#findComment-520990 Share on other sites More sharing options...
UK WATCH Posted December 20, 2023 Author Share Posted December 20, 2023 Yes we understand that it stops faults, we have gone around all the keypads and made sure the tamper switch is triggered on all of them. Yet we still have the same recurring problem. From my knowledge it wouldn’t beep if there is a keypad fault anyway as the panel is in engineer. We have no clue what else it could be Link to comment https://www.thesecurityinstaller.co.uk/community/topic/46210-galaxy-520-unknown-random-beep-from-keypad/#findComment-520991 Share on other sites More sharing options...
james.wilson Posted December 20, 2023 Share Posted December 20, 2023 is chime turned on? securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/46210-galaxy-520-unknown-random-beep-from-keypad/#findComment-520992 Share on other sites More sharing options...
PeterJames Posted December 20, 2023 Share Posted December 20, 2023 23 minutes ago, james.wilson said: is chime turned on? That would be a bit Link to comment https://www.thesecurityinstaller.co.uk/community/topic/46210-galaxy-520-unknown-random-beep-from-keypad/#findComment-520993 Share on other sites More sharing options...
al-yeti Posted December 20, 2023 Share Posted December 20, 2023 3 hours ago, UK WATCH said: Yes we understand that it stops faults, we have gone around all the keypads and made sure the tamper switch is triggered on all of them. Yet we still have the same recurring problem. From my knowledge it wouldn’t beep if there is a keypad fault anyway as the panel is in engineer. We have no clue what else it could be As jw But which zones are set to chime? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/46210-galaxy-520-unknown-random-beep-from-keypad/#findComment-520994 Share on other sites More sharing options...
james.wilson Posted December 20, 2023 Share Posted December 20, 2023 just turn it off in manager menu if its on securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/46210-galaxy-520-unknown-random-beep-from-keypad/#findComment-520995 Share on other sites More sharing options...
al-yeti Posted December 20, 2023 Share Posted December 20, 2023 5 hours ago, PeterJames said: That would be a bit Smoke alarm 1 Link to comment https://www.thesecurityinstaller.co.uk/community/topic/46210-galaxy-520-unknown-random-beep-from-keypad/#findComment-520996 Share on other sites More sharing options...
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