SecJohn Posted August 19, 2023 Share Posted August 19, 2023 Hi Galaxy dimension. Using RSS Config tool, on a win11 machine. Go to set up the com port in the communications settings and it does not see my coms port... I just get lines in and clicking on the drop down shows no other coms port available. I look in device manager and the USB coms port shows up working okay. RSS tool Version is 3.62.001. Anyone else using win 11? Do you have any issues? What USB rs232 lead are you using? Cheers Jon Link to comment https://www.thesecurityinstaller.co.uk/community/topic/46105-galaxy-rss-config-tool-win-11-usb-port-not-seen-issue/ Share on other sites More sharing options...
al-yeti Posted August 19, 2023 Share Posted August 19, 2023 2 hours ago, SecJohn said: Hi Galaxy dimension. Using RSS Config tool, on a win11 machine. Go to set up the com port in the communications settings and it does not see my coms port... I just get lines in and clicking on the drop down shows no other coms port available. I look in device manager and the USB coms port shows up working okay. RSS tool Version is 3.62.001. Anyone else using win 11? Do you have any issues? What USB rs232 lead are you using? Cheers Jon This happened on windows 10 aswell , you need to mess about with drivers and windows settings , I don't really know why it happened to me but flaffed around and got into work in the past So glad I don't have to use RSS anymore Link to comment https://www.thesecurityinstaller.co.uk/community/topic/46105-galaxy-rss-config-tool-win-11-usb-port-not-seen-issue/#findComment-519791 Share on other sites More sharing options...
SecJohn Posted August 19, 2023 Author Share Posted August 19, 2023 Gives me some hope any way, thanks! Link to comment https://www.thesecurityinstaller.co.uk/community/topic/46105-galaxy-rss-config-tool-win-11-usb-port-not-seen-issue/#findComment-519792 Share on other sites More sharing options...
sixwheeledbeast Posted August 19, 2023 Share Posted August 19, 2023 Device Manager > Action > Add Legacy Hardware - then follow the wizard? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/46105-galaxy-rss-config-tool-win-11-usb-port-not-seen-issue/#findComment-519793 Share on other sites More sharing options...
SecJohn Posted August 22, 2023 Author Share Posted August 22, 2023 Okay so now i feel stupid, i completely forgot to tell RSS tools (in Com Server) the com port to use. Don't forget you have to tell it twice, once in the main software and then again on the site connection... Thank all. John Link to comment https://www.thesecurityinstaller.co.uk/community/topic/46105-galaxy-rss-config-tool-win-11-usb-port-not-seen-issue/#findComment-519813 Share on other sites More sharing options...
Cieska Posted September 23, 2023 Share Posted September 23, 2023 (edited) https://www.amazon.co.uk/dp/B084RJWXMK This one works for sure with win11 with no issues at all, Also, it has a blue LED on the connector, very cool. Best if you force this controller to be COM1 in Device Manager. It's possible this one will be selected automatically in RSS. Right-click on the USB to Serial device >> Properties Port Settings tab >> Advanced.. COM Port number (dropdown) select > COM1 If COM1 is in use but invisible, then on the Device Manager main menu click View > Show hidden devices. Select a greyed-out device with the COM1 and delete it. Then repeat the steps above. Edited September 23, 2023 by Cieska Link to comment https://www.thesecurityinstaller.co.uk/community/topic/46105-galaxy-rss-config-tool-win-11-usb-port-not-seen-issue/#findComment-520232 Share on other sites More sharing options...
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