Hi I have just installed an Eaton i-onG2SM but in doing the firmware upgrade I think I manged to delete the language file so I just get black screens. 

From the web interface it looks like I can still login and get to every menu.

Can someone out there help me with how to recover the file or list what sequence of clicks through the icons and menus, I need to to press to blindly reinstall the file. 
If it helps I can install an SD card with just the English language file.

Thank you

 

12 hours ago, KDS51 said:

Hi I have just installed an Eaton i-onG2SM but in doing the firmware upgrade I think I manged to delete the language file so I just get black screens. 

From the web interface it looks like I can still login and get to every menu.

Can someone out there help me with how to recover the file or list what sequence of clicks through the icons and menus, I need to to press to blindly reinstall the file. 
If it helps I can install an SD card with just the English language file.

Thank you

 

If you can login on web , y can't you do it via web? Or mimic?

Hi Al-yeti, 

 

Thanks for the reply, 
I can't see any text on the keypad, the virtual keypad or the web interface, so I don't which key presses will get me to the menu to update the file.

If someone can give me a list of key presses to try and load the file from the SD card, I can give it a try and hope that works.

something like this:

From the web

start with the spanner icon,
then choose the 4th option down,
then the 3rd option

etc.

or

from the keypad

enter installer code

enter user code

click the tick

press the down arrow twice

press the right arrow

etc.

 

3 hours ago, KDS51 said:

Hi Al-yeti, 

 

Thanks for the reply, 
I can't see any text on the keypad, the virtual keypad or the web interface, so I don't which key presses will get me to the menu to update the file.

If someone can give me a list of key presses to try and load the file from the SD card, I can give it a try and hope that works.

something like this:

From the web

start with the spanner icon,
then choose the 4th option down,
then the 3rd option

etc.

or

from the keypad

enter installer code

enter user code

click the tick

press the down arrow twice

press the right arrow

etc.

 

Y can't you mimic key presses using virtual keypad 

I can't see any text on they virtual or actual keypad to guide me, so I don't know where I am in the menus. I've tried making educated guesses for the right key presses but I cant find the right ones.

 

 

 

 

These are the key press sequence I'm guessing so far.

(for part set system)

login with installer code

detectors ; press down
output ; press down
part set ; press down
system options ; press right

 

user options ; press down
restore defaults ; press down
installer options ; press down
confirmation ; press down
hardware ; press down
radio options ; press down
masking options ; press down
perimiter options ; press down
shunt groups ; press down
date & time  ; press down
updates ; press right

 

language ;  

???????

 

Edited November 8, 20223 yr by KDS51
added more info

I have been in touch with Eaton Support and a power cycle has resolved the issue.
Thank you.

7 hours ago, KDS51 said:

I have been in touch with Eaton Support and a power cycle has resolved the issue.
Thank you.

Lol 

Nice to see Eaton have kept the classic Scantronic quirks...