Hello,

 

I've got a Honeywell dimension 48 panel and I would like to upgrade the firmware for it. Previously I've just been able to download whatever I've needed from the FTP links on: https://www.security.honeywell.com/uk/resources/technical-support/software-upgrades/galaxy-software-download-centre

But now it seems to time out as if it needs a username/password.

Does anyone know if the FTP site is still working, or do I now need credentials to connect?

 

Thanks

12 minutes ago, SaajanB said:

Hello,

 

I've got a Honeywell dimension 48 panel and I would like to upgrade the firmware for it. Previously I've just been able to download whatever I've needed from the FTP links on: https://www.security.honeywell.com/uk/resources/technical-support/software-upgrades/galaxy-software-download-centre

But now it seems to time out as if it needs a username/password.

Does anyone know if the FTP site is still working, or do I now need credentials to connect?

 

Thanks

Your main option is

 

https://www.securitywarehouse.co.uk/catalog/intruder-alarm-c-36/security-control-panels-c-36_102/control-panels-all-c-36_102_41/honeywell-galaxy-dimension-spi-key-gd48-p-2078.html

Everything else installer based only, however if you can prove to them your an installer it would be different

All sorted, I managed to contact Honeywell technical and they supplied me with the correct download page. I'm flashing the panel via RS-232, but I guess the SPI key is an alternative? I guess it makes it simpler if you don't want to have to plug in a laptop onsite.

4 minutes ago, SaajanB said:

All sorted, I managed to contact Honeywell technical and they supplied me with the correct download page. I'm flashing the panel via RS-232, but I guess the SPI key is an alternative? I guess it makes it simpler if you don't want to have to plug in a laptop onsite.

The spi is handy , I assume you made a backup of the site before doing so , can be handy .....