SaajanB Posted February 8, 2022 Share Posted February 8, 2022 Hello, I've got a Honeywell dimension 48 panel and I would like to upgrade the firmware for it. Previously I've just been able to download whatever I've needed from the FTP links on: https://www.security.honeywell.com/uk/resources/technical-support/software-upgrades/galaxy-software-download-centre But now it seems to time out as if it needs a username/password. Does anyone know if the FTP site is still working, or do I now need credentials to connect? Thanks Quote Link to comment Share on other sites More sharing options...
al-yeti Posted February 8, 2022 Share Posted February 8, 2022 12 minutes ago, SaajanB said: Hello, I've got a Honeywell dimension 48 panel and I would like to upgrade the firmware for it. Previously I've just been able to download whatever I've needed from the FTP links on: https://www.security.honeywell.com/uk/resources/technical-support/software-upgrades/galaxy-software-download-centre But now it seems to time out as if it needs a username/password. Does anyone know if the FTP site is still working, or do I now need credentials to connect? Thanks Your main option is https://www.securitywarehouse.co.uk/catalog/intruder-alarm-c-36/security-control-panels-c-36_102/control-panels-all-c-36_102_41/honeywell-galaxy-dimension-spi-key-gd48-p-2078.html Everything else installer based only, however if you can prove to them your an installer it would be different Quote Link to comment Share on other sites More sharing options...
SaajanB Posted February 8, 2022 Author Share Posted February 8, 2022 All sorted, I managed to contact Honeywell technical and they supplied me with the correct download page. I'm flashing the panel via RS-232, but I guess the SPI key is an alternative? I guess it makes it simpler if you don't want to have to plug in a laptop onsite. Quote Link to comment Share on other sites More sharing options...
al-yeti Posted February 8, 2022 Share Posted February 8, 2022 4 minutes ago, SaajanB said: All sorted, I managed to contact Honeywell technical and they supplied me with the correct download page. I'm flashing the panel via RS-232, but I guess the SPI key is an alternative? I guess it makes it simpler if you don't want to have to plug in a laptop onsite. The spi is handy , I assume you made a backup of the site before doing so , can be handy ..... Quote Link to comment Share on other sites More sharing options...
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