As topic really.

 

Problems arise if we have a power cut and the alarm goes off.  While the mains power is off we have no control to cancel the alarm as the keypad is dead for the duration of the power cut.

I have checked the battery in the cabinet and it is fully charged. Should the battery provide power to the keypad during mains power cuts or is this something we (and the neighbours) have to live with?

Yes, either the battery or something with the the system is faulty. Maybe a blown fuse or something more serious.

Power cuts should never cause alarm systems to become unusable or false alarm, if they do they are unmaintained and a sound pollution nuisance to neighbours.

If your system becomes a continuous nuisance your local authority have the rights to force entry to your property and disable it then resecure, leaving you with a bill for these services in the process on your return.

45 minutes ago, Isittinnitusormybell said:

As topic really.

 

Problems arise if we have a power cut and the alarm goes off.  While the mains power is off we have no control to cancel the alarm as the keypad is dead for the duration of the power cut.

I have checked the battery in the cabinet and it is fully charged. Should the battery provide power to the keypad during mains power cuts or is this something we (and the neighbours) have to live with?

Scrap it reality