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Need some expert advice

Featured Replies

Hi all

 

you guys really know your stuff....and I clearly don’t. 
 

I recently changed the battery on the remote for an Honeywell ADT (TCU3uk)

 

since then the remote and the panel don’t conmunicate, all the panel lights have lit up and the alarm doesn’t work.

 

the alarm isn’t monitored and is about 8 yrs old

 

im comfortable with getting a local engineer around but ADT are quoting £170 for a visit and no promise of fixing it either

 

would welcome your thoughts

 

thanks

 

 

 

 

The system is a Honeywell Domonial by the sounds of it. I don't know much about them (maybe discontinued now?)

You should find an installer you are comfortable with to look at your system, if you don't like the quote ADT gave you.

Personally I wouldn't support it and would recommend an upgrade, especially if it's never had any regular maintenance since it's been fitted.

  • Author
7 minutes ago, sixwheeledbeast said:

The system is a Honeywell Domonial by the sounds of it. I don't know much about them (maybe discontinued now?)

You should find an installer you are comfortable with to look at your system, if you don't like the quote ADT gave you.

Personally I wouldn't support it and would recommend an upgrade, especially if it's never had any regular maintenance since it's been fitted.

Thank you @sixwheeledbeast . It might be time for an upgrade!!  Was trying to avoid it as we got an extension planned soon so was ok with an interim solution and then do an upgrade after the construction! Need to have a think 

Building work would be a good time to get cables in, you are the only person that can say what your priorities are.

Speaking with your chosen installer about your plans, they can work something out for you.

5 hours ago, Struggling said:

Hi all

 

you guys really know your stuff....and I clearly don’t. 
 

I recently changed the battery on the remote for an Honeywell ADT (TCU3uk)

 

since then the remote and the panel don’t conmunicate, all the panel lights have lit up and the alarm doesn’t work.

 

the alarm isn’t monitored and is about 8 yrs old

 

im comfortable with getting a local engineer around but ADT are quoting £170 for a visit and no promise of fixing it either

 

would welcome your thoughts

 

thanks

 

 

 

 

Definitely get rid of it, the costs will be continuously hi , and obviously you don't want to go back on contract with ADT 

  • Author
9 minutes ago, al-yeti said:

Definitely get rid of it, the costs will be continuously hi , and obviously you don't want to go back on contract with ADT 

Thanks. Really helped to hear from the experts

22 minutes ago, Struggling said:

Thanks. Really helped to hear from the experts

Swb the expert , go with cabling asap even if you don't install alarm striaght away that's cheap part of job

You could swap the control panel for a Galaxy G2 or Flex with RF portal and all the radio components (with exception of any wireless sounder and keypad) will be compatible with the new (much better than Domonial) panel.

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