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Davawirral

Problem with Safe Alarm

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15 minutes ago, james.wilson said:

I would assume its a limpet

 

I think its just a shock, there's optional mounts to cover keyhole but I don't think it magnetic?


Alarming the public for over 25yrs...

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8 hours ago, PeterJames said:

Not sure how you come to that conclusion

Cos he is here, why flaff around if you have restrictions

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Well the guy from the alarm company came. Apparently you have enter a code and use the key also to disarm the safe from the system when I need access. He said they are going to re-enable the redcare stu thing which he says uses the phone line and mobile network and also the outside box failed its test so they are going to replace that tomorrow they are sorting the paperwork end out first. Just a quick question he said the redcare uses the existing BT line do I have to pay line rental for the phone line even though we use Virgin Media? Cheers 

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If he actually means Redcare STU it will need a BT (Openreach PSTN) line to connect to the Redcare exchange.

Most likely it's some other GPRS/GSM based BT Redcare product (aka Agile or Secure) which if dual path would just need any PSTN line or Ethernet connection.

Worth clarifying with there office what unit and ATS grade you are having reconnected and will be paying for.

You will also want all the ARC details and update keyholder details paperwork which will likely be on it's way to you.

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23 hours ago, norman said:

Does the omit unit buzz when you turn the key?

You may need a code for it also/or

The winner then

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5 hours ago, Davawirral said:

Well the guy from the alarm company came. Apparently you have enter a code and use the key also to disarm the safe from the system when I need access. He said they are going to re-enable the redcare stu thing which he says uses the phone line and mobile network and also the outside box failed its test so they are going to replace that tomorrow they are sorting the paperwork end out first. Just a quick question he said the redcare uses the existing BT line do I have to pay line rental for the phone line even though we use Virgin Media? Cheers 

Thanks for the update. 


Nothing is foolproof to a sufficiently talented fool.


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All I know is they made me fill in some paper work for key holders and for Merseyside Police and a contract then they are coming to replace the front outside box and he mentioned something about upping with the monitoring station. 

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"Upping" sounds like you have the type that is not compatible with your connection. You need to check the things as per my post above.

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Check insurance requirements for the signaling first I would say

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24 minutes ago, kwc said:

Check insurance requirements for the signaling first I would say

Check license requirements first  or dog will do

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Agreed, 

the shunt unit is made by holyes and can operate in different modes for omitting the zone.

the honeywell sensor is a seismic vibration senor made fir safes and atms etc.

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If you know what you have first then you can check with insurance IMO.

With signalling already fitted it's likely to have been insured before with what's fitted, low chance that the risk has changed.

Obviously it would be the opposite way round if it was a new installation.

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