Vini Posted December 22, 2018 Share Posted December 22, 2018 I've finally got round to terminating my structured cabling, which means for the first time, I've been able to attempt to connect to my Euro46 panel. When connecting in Insite UDL v10.31a (via Cloud) I'm being told Actual panel type not in database [851] Any ideas? I'm just hoping to login and take a backup of my panel. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/42575-insite-udl-actual-panel-type-not-in-database-851/ Share on other sites More sharing options...
BUSTER Posted December 23, 2018 Share Posted December 23, 2018 Is your Euro 46 v10 firmware, if not it will not work Any comments / opinions posted are my opinion only and do not represent those of my employer or Company Link to comment https://www.thesecurityinstaller.co.uk/community/topic/42575-insite-udl-actual-panel-type-not-in-database-851/#findComment-481467 Share on other sites More sharing options...
Vini Posted December 23, 2018 Author Share Posted December 23, 2018 36 minutes ago, BUSTER said: Is your Euro 46 v10 firmware, if not it will not work My panel is 10.01h Wireless ZEM 3.54 DigiLAN 1.38 Link to comment https://www.thesecurityinstaller.co.uk/community/topic/42575-insite-udl-actual-panel-type-not-in-database-851/#findComment-481468 Share on other sites More sharing options...
Vini Posted December 23, 2018 Author Share Posted December 23, 2018 (edited) I suspect I need an update to the Database and/or UDL Edited December 23, 2018 by Vini Link to comment https://www.thesecurityinstaller.co.uk/community/topic/42575-insite-udl-actual-panel-type-not-in-database-851/#findComment-481469 Share on other sites More sharing options...
BUSTER Posted December 23, 2018 Share Posted December 23, 2018 You are using the wrong insite, pcx is not UK Any comments / opinions posted are my opinion only and do not represent those of my employer or Company Link to comment https://www.thesecurityinstaller.co.uk/community/topic/42575-insite-udl-actual-panel-type-not-in-database-851/#findComment-481472 Share on other sites More sharing options...
Vini Posted December 23, 2018 Author Share Posted December 23, 2018 1 hour ago, BUSTER said: You are using the wrong insite, pcx is not UK Ah. Great. Thats a spanner in the works then, as a hobbyist I’m having a hard time getting Pyronix to approve me for Insite access, naturally. Im just trying to back my panel up Link to comment https://www.thesecurityinstaller.co.uk/community/topic/42575-insite-udl-actual-panel-type-not-in-database-851/#findComment-481473 Share on other sites More sharing options...
Vini Posted January 2, 2019 Author Share Posted January 2, 2019 I ended up going through each engineer menu/setting and making a note. Brilliant. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/42575-insite-udl-actual-panel-type-not-in-database-851/#findComment-481703 Share on other sites More sharing options...
MrHappy Posted January 2, 2019 Share Posted January 2, 2019 24 minutes ago, Vini said: I ended up going through each engineer menu/setting and making a note. Brilliant. gosh like a specification or log book... Mr Veritas God Link to comment https://www.thesecurityinstaller.co.uk/community/topic/42575-insite-udl-actual-panel-type-not-in-database-851/#findComment-481704 Share on other sites More sharing options...
james.wilson Posted January 2, 2019 Share Posted January 2, 2019 is the world changing, do you need a spec anymore? securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/42575-insite-udl-actual-panel-type-not-in-database-851/#findComment-481707 Share on other sites More sharing options...
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