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Insite UDL Actual panel type not in database [851]

Vini
in !!..DIY Installers..!!

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I've finally got round to terminating my structured cabling, which means for the first time, I've been able to attempt to connect to my Euro46 panel.

 

When connecting in Insite UDL v10.31a (via Cloud) I'm being told Actual panel type not in database [851]

 

Any ideas? I'm just hoping to login and take a backup of my panel.

Is your Euro 46 v10 firmware, if not it will not work

Any comments / opinions posted are my opinion only and do not represent those of my employer or Company
  • Author
36 minutes ago, BUSTER said:

Is your Euro 46 v10 firmware, if not it will not work

 

My panel is 10.01h

Wireless ZEM 3.54

DigiLAN 1.38

 

:(

  • Author

pcx46.png

 

image.png.17de1d024d8661ef97aa66ab3d212cc2.png

 

 

 

 

I suspect I need an update to the Database and/or UDL :(

 

 

Edited by Vini

You are using the wrong insite, pcx is not UK

Any comments / opinions posted are my opinion only and do not represent those of my employer or Company
  • Author
1 hour ago, BUSTER said:

You are using the wrong insite, pcx is not UK

 

Ah. Great.

 

Thats a spanner in the works then, as a hobbyist I’m having a hard time getting Pyronix to approve me for Insite access, naturally.

 

Im just trying to back my panel up :(

  • 2 weeks later...
  • Author

I ended up going through each engineer menu/setting and making a note. Brilliant.

24 minutes ago, Vini said:

I ended up going through each engineer menu/setting and making a note. Brilliant.

 

gosh like a specification or log book...

Mr th2.jpg Veritas God

is the world changing, do you need a spec anymore?

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