Scotwarner2000 Posted August 29, 2018 Share Posted August 29, 2018 Hi all, I recently removed a risco door contact from its door frame to repaint the frame. Once putting the door contact back on the door frame the alarm is now saying that there is an error. I have a gardtec 600 control panel which states ‘error please enter code’ and when I put the code in to set the alarm it says I need to contact the security firm. Anyone able to assist with fixing this error without me having to pay for an engineer! Thanks! Link to comment https://www.thesecurityinstaller.co.uk/community/topic/42348-risco-door-contact-error/ Share on other sites More sharing options...
al-yeti Posted August 29, 2018 Share Posted August 29, 2018 2 minutes ago, Scotwarner2000 said: Hi all, I recently removed a risco door contact from its door frame to repaint the frame. Once putting the door contact back on the door frame the alarm is now saying that there is an error. I have a gardtec 600 control panel which states ‘error please enter code’ and when I put the code in to set the alarm it says I need to contact the security firm. Anyone able to assist with fixing this error without me having to pay for an engineer! Thanks! Pictures , make few posts and upload pictures , but you may have had resistors inside it and wired it all back wrong Link to comment https://www.thesecurityinstaller.co.uk/community/topic/42348-risco-door-contact-error/#findComment-478861 Share on other sites More sharing options...
Scotwarner2000 Posted August 29, 2018 Author Share Posted August 29, 2018 Hi, It’s a wireless shock and contact detector so I’ve not touched he wiring. I simply removed the panel from the mounting. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/42348-risco-door-contact-error/#findComment-478862 Share on other sites More sharing options...
petercts Posted August 29, 2018 Share Posted August 29, 2018 They have the most awkward rear tamper it is a problem to locate the rear spring onto the back plate bet the tamper is on engineers reset 1 Link to comment https://www.thesecurityinstaller.co.uk/community/topic/42348-risco-door-contact-error/#findComment-478863 Share on other sites More sharing options...
al-yeti Posted August 29, 2018 Share Posted August 29, 2018 1 hour ago, petercts said: They have the most awkward rear tamper it is a problem to locate the rear spring onto the back plate bet the tamper is on engineers reset Ah I get it now , I did usual didn't read the stuff proper So it's code reset , does the software do it over the phone on this panel? Meaning read code code sequence etc Link to comment https://www.thesecurityinstaller.co.uk/community/topic/42348-risco-door-contact-error/#findComment-478864 Share on other sites More sharing options...
aissecur Posted August 30, 2018 Share Posted August 30, 2018 15 hours ago, Scotwarner2000 said: Hi, It’s a wireless shock and contact detector so I’ve not touched he wiring. I simply removed the panel from the mounting. As per PeterCTS's comment, I suspect the company will have engineer reset on the tamper. Have you checked the battery has not come lose? If you tap on the casing does the LED light? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/42348-risco-door-contact-error/#findComment-478875 Share on other sites More sharing options...
Scotwarner2000 Posted August 30, 2018 Author Share Posted August 30, 2018 Hi yes, light flashes when I tap casing, batteries were changed 6mnoths ago. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/42348-risco-door-contact-error/#findComment-478878 Share on other sites More sharing options...
petercts Posted August 30, 2018 Share Posted August 30, 2018 The risco is in a class of it own the manual 110 odd pages they recommend one whole days training for experienced engineers two if your not it is read the manual several times Then go to the wholesaler buy a Texecom or Enforcer and fit that I use one in my junk box to hold the shed door open you will end up calling your installer to reset it is designed to be a earner did the outside sounder trigger when you took the unit off and show a tamper a hammer logo Link to comment https://www.thesecurityinstaller.co.uk/community/topic/42348-risco-door-contact-error/#findComment-478883 Share on other sites More sharing options...
Hillbilly Posted August 31, 2018 Share Posted August 31, 2018 14 hours ago, petercts said: The risco is in a class of it own the manual 110 odd pages they recommend one whole days training for experienced engineers two if your not it is read the manual several times Then go to the wholesaler buy a Texecom or Enforcer and fit that I use one in my junk box to hold the shed door open you will end up calling your installer to reset it is designed to be a earner did the outside sounder trigger when you took the unit off and show a tamper a hammer logo The op is talking about the gardtec 600. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/42348-risco-door-contact-error/#findComment-478898 Share on other sites More sharing options...
petercts Posted August 31, 2018 Share Posted August 31, 2018 Forgive me had a senior momement got the riscos mixed up Link to comment https://www.thesecurityinstaller.co.uk/community/topic/42348-risco-door-contact-error/#findComment-478901 Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now