Have you any zones programmed for Area B?

29 minutes ago, Amps said:

Have you any zones programmed for Area B?

Yes, the same as Zone A apart from the upstairs sensors.

Ok. I don't know. 

8 minutes ago, Amps said:

Ok. I don't know. 

Ok, many thanks for your help and time.

I've asked Pyronix so will post back here when I get a reply.

10 minutes ago, fatman said:

Ok, many thanks for your help and time.

I've asked Pyronix so will post back here when I get a reply.

I think what amps is saying your missing something, unassign and go through it again , as he says if b is not highlighted , one of the steps is missing 

 

Assign all zones and see what happens perhaps 

 

I wonder have you only tried one zone?

Are you sure you only have one code programmed into the system?

2 hours ago, al-yeti said:

I think what amps is saying your missing something, unassign and go through it again , as he says if b is not highlighted , one of the steps is missing 

 

Assign all zones and see what happens perhaps 

 

I wonder have you only tried one zone?

I will definitely try this tomorrow.

 

All zones were assigned originally, but I still couldn't select to set Zone B when I entered the user code.

 

I definitely only have the one code as I tried deleting all users and trying again to no avail.

 

I've definitely done something wrong regarding zones. Do you mean zones as in A, B, C and D or zones as in Sensors?

 

I presume you mean A, B, C and D in which case, I have been into these and amended the parameters to what I want, but it still would not let me. I had A and B as full and part set respectively, and C and D as unused.

 

Thanks all for sticking with me through this, it's greatly appreciated!

If you can set areasa A & B with the engineers code it suggests to me that the system is programmed correctly. I'm thinking the issue is with the code you are using. Try setting up another user code for area B only.

1 minute ago, Amps said:

If you can set areasa A & B with the engineers code it suggests to me that the system is programmed correctly. I'm thinking the issue is with the code you are using. Try setting up another user code for area B only.

Good idea. Hadn't thought of this. Will try and get back to you.

11 hours ago, Amps said:

If you can set areasa A & B with the engineers code it suggests to me that the system is programmed correctly. I'm thinking the issue is with the code you are using. Try setting up another user code for area B only.

I've obviously done something wrong with the inputs or something because I'm only able to assign Zone A to a user. I'll go and have a look...