Hoping someone here can help me!

 

Roughly 12 months ago I had our existing alarm replaced with the EURO 46, all has been fine until last week.

 

The white metal box (control panel?) started making a low buzzing noise, but all continued to function ok.

 

Couple of days ago the keypad started warning that the battery in the control panel wasn't charging, then battery critical, now its saying low volts, at this point the buzzing has stopped!

 

I'm struggling to find someone to come take a look.

 

Any ideas?

26 minutes ago, POC said:

Roughly 12 months ago I had our existing alarm replaced with the EURO 46, all has been fine until last week.

 

warranty ?

50 quid says either existing battery re-used, new from Maplins, or just a 2nd hand battery which has failed nearly taking PSU with it.

Do you have a smoke alarm nearby? 

27 minutes ago, MrHappy said:

 

warranty ?

 

Possibly on the hardware, the install was a cash job, the relationship has since soured.

17 minutes ago, datadiffusion said:

50 quid says either existing battery re-used, new from Maplins, or just a 2nd hand battery which has failed nearly taking PSU with it.

 

You think a straight replacement battery will solve the problems?  Surly I can do this myself?

17 minutes ago, norman said:

Do you have a smoke alarm nearby? 

 

I have a nest protect smoke alarm

approx 8ft away.

55 minutes ago, POC said:

the relationship has since soured.

 

You think a straight replacement battery will solve the problems?  Surly I can do this myself?

 

OK; do you have the engineer code?

1 minute ago, datadiffusion said:

 

OK; do you have the engineer code?

 

Yes, I have the engineer code )

Edited July 14, 20178 yr by POC

place into eng,

 

open lid remove battery lead

 

if system remains powered try a replacement battery

 

if not its fuse /transformer ect... 

 

34 minutes ago, MrHappy said:

place into eng,

 

open lid remove battery lead

 

if system remains powered try a replacement battery

 

if not its fuse /transformer ect... 

 

 

Great thanks, do you know what battery I'll need?

I assume 7ah, buy a quality make like Genesis or Yuasa, avoid Chinese no-name or 'Lucas' ones from eBay.