The "Full Reset" button on my Veritas 8 keypad has now stopped working. I enter my user code and press the button but nothing happens. The "Reset" button works fine and I get all the usual beeps and lights as I go through the arming process, but at the final step...Nothing!

I replaced the battery in the control panel, but this didn't cure the problem. Can anybody help on this. This Texecom/Veritas system is about ten years old.

Realistically I'd say it's time for a new panel, the keypad membranes do come off and can be cleaned if you are careful and use something like Ambersil or a medi wipe containing alcohol.

 

The keypad membrane on a Veritas is enclosed and not the type you would normally clean with isopropyl or the like.

They are pretty robust the keypads so if you are competent I would take it apart and check it's faulty.

I would check the system arms on Part and if diagnosed a faulty keypad then I am sure you can pick them up. Veritas K Keypad I believe they are called.

11 minutes ago, sixwheeledbeast said:

The keypad membrane on a Veritas is enclosed and not the type you would normally clean with isopropyl or the like.

They are pretty robust the keypads so if you are competent I would take it apart and check it's faulty.

I would check the system arms on Part and if diagnosed a faulty keypad then I am sure you can pick them up. Veritas K Keypad I believe they are called.

I'm happy to attempt a strip down and cleaning of the keypad, but I don't know how to start the dismantling process so that the alarm doesn't go off. Do I enter the Engineer's code (RESET, code, PROG), which I have used in the past to get to the control panel for fuse replacement, or is there another way?

Thank you (and Norman) for your rapid response to my earlier question.

If you wish, or enter the user code upon tamper.