Amr Mohamed Gad Posted February 26, 2016 Author Share Posted February 26, 2016 if i diconect wifi from mobile how can i see the app ? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/39796-samsung-ipolis-epic/page/4/#findComment-441639 Share on other sites More sharing options...
ElecTech Posted February 26, 2016 Share Posted February 26, 2016 Where are you from? Certain countries block some sites for all sorts of reasons, or phone providers putting blocks on things? The Samsung DDNS would only be hitting the DDNS servers and displaying the info on his screen? I know the middle east has big restrictions?? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/39796-samsung-ipolis-epic/page/4/#findComment-441640 Share on other sites More sharing options...
Amr Mohamed Gad Posted February 26, 2016 Author Share Posted February 26, 2016 idid but also not connect this time pic from dvr http://www.smmms.net/p/444.jpg i'm from saudi arabia asia Link to comment https://www.thesecurityinstaller.co.uk/community/topic/39796-samsung-ipolis-epic/page/4/#findComment-441641 Share on other sites More sharing options...
al-yeti Posted February 26, 2016 Share Posted February 26, 2016 Look app doesn't always work when connected to WiFi in the place of the DVR Take your phone elsewhere and connect to another WiFi source In ksa not everyone has data allowance so hence I understand why you want to do it via the WiFi But in this case from the DVR location I would concentrate in getting it to work via local IP not ddns unless your out and about I don't know why the app does this , but i have seen this occur on many iphones Am I making sense , not to many lol So first steps you have done , local.PC can see the webserver and Samsung can see your DVR Your just stuck with the app ------- Earlier on it would work because you had dhcp and hadn't tried via the app then we went onto ddns which also might not work because via WiFi it doesn't always depending on setup So if your at home with DVR and connected to WiFi , set all back to IP address internally has to work ------ Also he doesn't have restrictions because Samsung can see the device , and he can still make it work on the internal network Link to comment https://www.thesecurityinstaller.co.uk/community/topic/39796-samsung-ipolis-epic/page/4/#findComment-441642 Share on other sites More sharing options...
Amr Mohamed Gad Posted February 26, 2016 Author Share Posted February 26, 2016 can you plz sir help me online ? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/39796-samsung-ipolis-epic/page/4/#findComment-441644 Share on other sites More sharing options...
ElecTech Posted February 26, 2016 Share Posted February 26, 2016 He is trying... Do samsung have an middle east technical support number you can perhaps get them to team view in and have a look? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/39796-samsung-ipolis-epic/page/4/#findComment-441652 Share on other sites More sharing options...
al-yeti Posted February 26, 2016 Share Posted February 26, 2016 Lol Samsung won't do jack , he's almost there though Link to comment https://www.thesecurityinstaller.co.uk/community/topic/39796-samsung-ipolis-epic/page/4/#findComment-441655 Share on other sites More sharing options...
Amr Mohamed Gad Posted February 26, 2016 Author Share Posted February 26, 2016 no support her from samsung Link to comment https://www.thesecurityinstaller.co.uk/community/topic/39796-samsung-ipolis-epic/page/4/#findComment-441660 Share on other sites More sharing options...
Amr Mohamed Gad Posted February 27, 2016 Author Share Posted February 27, 2016 can any one contact me with team viewer to see the setting of the router Link to comment https://www.thesecurityinstaller.co.uk/community/topic/39796-samsung-ipolis-epic/page/4/#findComment-441689 Share on other sites More sharing options...
al-yeti Posted February 27, 2016 Share Posted February 27, 2016 Router is not problem , because Samsung can see the DVR Have you tried connecting outside of WiFi with DNS or inside WiFi with direct IP on app? As said before this is common with some of there machines to playup when trying to connect internally using the DNS route Link to comment https://www.thesecurityinstaller.co.uk/community/topic/39796-samsung-ipolis-epic/page/4/#findComment-441697 Share on other sites More sharing options...
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