timmo66 Posted August 3, 2015 Share Posted August 3, 2015 anybody got an automated message and options to select (auto attendant?) on their incoming line? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/38882-automated-options/ Share on other sites More sharing options...
james.wilson Posted August 3, 2015 Share Posted August 3, 2015 you don't want to record your own? securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/38882-automated-options/#findComment-426150 Share on other sites More sharing options...
timmo66 Posted August 3, 2015 Author Share Posted August 3, 2015 Yes I do, that's what I meant. Does your incoming line say 1 for sales, 2 for service, 3 for accounts etc James? I am looking at a swap of phone companies, from BT to a more friendly local provider and while I am at it give people options when they call in. for many reasons, which I won't bore you with, this would suit the way our company functions. Do companies usually charge extra for this service or is it something that can be programmed fairly easily in house? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/38882-automated-options/#findComment-426154 Share on other sites More sharing options...
james.wilson Posted August 3, 2015 Share Posted August 3, 2015 its handled by ur phone system, call the sw number for an example securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/38882-automated-options/#findComment-426155 Share on other sites More sharing options...
datadiffusion Posted August 4, 2015 Share Posted August 4, 2015 Yes using FreePBX to do the whole lot, and running it all on a Raspberry pi. The new ones are so relatively powerful you can make 10 simultaneous SIP calls give or take, it also takes a USB dongle so I now pay nothing to forward to giffgaff. So impressed I'm considering selling them, making the money on the customisation and maint etc... So, I've decided to take my work back underground.... to stop it falling into the wrong hands Link to comment https://www.thesecurityinstaller.co.uk/community/topic/38882-automated-options/#findComment-426176 Share on other sites More sharing options...
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