anybody got an automated message and options to select (auto attendant?) on their incoming line?

you don't want to record your own?

Yes I do, that's what I meant.

Does your incoming line say 1 for sales, 2 for service, 3 for accounts etc James?

I am looking at a swap of phone companies, from BT to a more friendly local provider and while I am at it give people options when they call in.

for many reasons, which I won't bore you with, this would suit the way our company functions.

Do companies usually charge extra for this service or is it something that can be programmed fairly easily in house?

its handled by ur phone system, call the sw number for an example

Yes using FreePBX to do the whole lot, and running it all on a Raspberry pi.

 

The new ones are so relatively powerful you can make 10 simultaneous SIP calls give or take, it also takes a USB dongle so I now pay nothing to forward to giffgaff.

 

So impressed I'm considering selling them, making the money on the customisation and maint etc...