al-yeti Posted August 5, 2015 Share Posted August 5, 2015 So Default is free Visit chargeable If panel delivered and collected free default remote default free But once given no liability ? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/38823-engineers-codes/page/6/#findComment-426301 Share on other sites More sharing options...
MrHappy Posted August 5, 2015 Share Posted August 5, 2015 if there's a dispute drop off the old board & the rkp (if requested)& I'd default it within 7 days. FOC unless moneys owed then could get stuffed You can't have really secure engineer codes, its always going to be a comprise Mr Veritas God Link to comment https://www.thesecurityinstaller.co.uk/community/topic/38823-engineers-codes/page/6/#findComment-426302 Share on other sites More sharing options...
charlie6 Posted August 6, 2015 Share Posted August 6, 2015 ".......default yes but not by doing a free visit..." If a customer terminates maintenance, or at the end of a warranty period, and request defaulting then there should always be a charge for call out. I doubt if the company are within their legal rights to refuse this though, since the system belongs to the customer. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/38823-engineers-codes/page/6/#findComment-426435 Share on other sites More sharing options...
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