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Preconfigure A Texecom Premier Elite 24-W

SparkyUK
in Control Panels (Public)

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perv

LOL got me there
  • Replies 48
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What was the outcome sparky?
  • Author

Outcome is one highly miffed customer.

 

As instructed, I had to remove the perfectly working new panel. Thankfully I had pushed the existing pir cables back into the ceiling and covered by the new pir, I was able to use some thin pliers to pull the cables back into play. Re-wired, re-zoned and commissioned. 

 

She was happier than when we'd shown her the new system, but I soon wiped that smile off her face when she saw the bill. She was somewhat annoyed with me because I had the audacity to charge her for the time I spent installing and commissioning of the new one, and then the old one again. 

 

Needless to say, there's now a marker on that customer and we will not be returning. Got her to sign a form stating we are not providing any form of warranty on the old kit we have had to replace which added to the already impressive bulldog-chewing-a-wasp face that she'd been pulling.

 

The new system has been re-coded this afternoon, and is out to a new customer tomorrow. 

 

Thanks again, to everyone here for the assistance in getting my head round the learning/mesh networking. 

Reasonable outcome then, what a PIA.

So, I've decided to take my work back underground.... to stop it falling into the wrong hands

 

  • Author

Yes, not bad. Just a dent in reputation I guess. 

Sort of, is she likely going to tell anyone you'd want to work for though?

So, I've decided to take my work back underground.... to stop it falling into the wrong hands

 

  • Author

Hopefully not, but word of mouth has been a good lead for some time now.

We typically avoid home installs usually.

I with her and blame you, it's your attitude.

Nothing is foolproof to a sufficiently talented fool.
  • Author

I with her and blame you, it's your attitude.

 

How so?

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