webster1234 Posted March 4, 2014 Share Posted March 4, 2014 i recently moved into a property that had an ADE Captiv-8 alarm system fitted however as the property was empty i did not have teh alarm codes. I reset the codes as per the engineering manual instructions: - The engineer code and manager code have now been reset to default, i can scroll through the enginners facilities ok however i cannot access the managemnt menus as it now says it has a box tamper fault. I have removed the link above and refitted the link to the tamp circuit. Anybody know how to clear this fault it was not present before i did the reset as there were no faults displayed on the rkp. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/36260-ade-captiv8-20-box-tamper-fault/ Share on other sites More sharing options...
james.wilson Posted March 4, 2014 Share Posted March 4, 2014 You will have to find which tamper is open and then close it securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/36260-ade-captiv8-20-box-tamper-fault/#findComment-370366 Share on other sites More sharing options...
webster1234 Posted March 4, 2014 Author Share Posted March 4, 2014 The only thing i have done is open the main box, reset the codes and closed the box. It says it has a box tamper fault but i have refitted the link to the 2 tamper contacts within the box. It had no faults displayed before i opened the box. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/36260-ade-captiv8-20-box-tamper-fault/#findComment-370373 Share on other sites More sharing options...
james.wilson Posted March 4, 2014 Share Posted March 4, 2014 Is the switch ok? Can you meter it securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/36260-ade-captiv8-20-box-tamper-fault/#findComment-370383 Share on other sites More sharing options...
al-yeti Posted March 11, 2014 Share Posted March 11, 2014 Doesn't this panel have a spring or knotch on cover? Might be missing or broken I might be thinking of another version I thought it's in pcb for this panel so might be difficult to meter it? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/36260-ade-captiv8-20-box-tamper-fault/#findComment-371351 Share on other sites More sharing options...
webster1234 Posted March 17, 2014 Author Share Posted March 17, 2014 I have metered the switch and its working ok. The switch has a spring on it so just to be sure i have taped the tamper switch down but its still reporting a box tamper fault. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/36260-ade-captiv8-20-box-tamper-fault/#findComment-372620 Share on other sites More sharing options...
james.wilson Posted March 17, 2014 Share Posted March 17, 2014 Some panels use the sab tamper and panel tamper on the same input. You will have to work through all tampers. If you have no faults or cross voltages then it may be the board securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/36260-ade-captiv8-20-box-tamper-fault/#findComment-372623 Share on other sites More sharing options...
al-yeti Posted March 18, 2014 Share Posted March 18, 2014 Did you open the keypad? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/36260-ade-captiv8-20-box-tamper-fault/#findComment-372915 Share on other sites More sharing options...
webster1234 Posted March 18, 2014 Author Share Posted March 18, 2014 not the keypad just the main box to reset the engineer and managment codes Link to comment https://www.thesecurityinstaller.co.uk/community/topic/36260-ade-captiv8-20-box-tamper-fault/#findComment-372963 Share on other sites More sharing options...
al-yeti Posted March 18, 2014 Share Posted March 18, 2014 Well box tamper can be general tamper aswell so you have the lid tamper which you know is closing (have you held the switch down by hand and then get someone to reset at the keypad to see if it works -- also you said you put tape on switch ? is it mounted on pcb or is switch seperate? ) you have a tamper in the keypad which is same as the g4 keypad unless your using a different one? (stretch spring if it has one) you have a loop tamper on the pcb in box ( make sure loop is connected, if its running through cables disconnect temporarily and loop it) you have a tamper on the bell itself have you checked all of these? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/36260-ade-captiv8-20-box-tamper-fault/#findComment-373014 Share on other sites More sharing options...
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