Hi all,

Hope someone can help me please...

I recently moved house and our new place has a Scantronic 9651 security system. I paid an alarm company over

The code is purely for engineering functions and WILL NOT unset the system if armed. Every installer has a unique code, you will have to bite the bullet and get them to come out or try to find someone cheaper.

Read site rules

Why do I need to read 'site rules'? I'm not asking for the code - just asking what my rights are.

I've managed to find the Install Guide- so I'm going to go through the 'Level 1 Reset' procedure - which will apparently reset all codes... Another

Why do I need to read 'site rules'? I'm not asking for the code - just asking what my rights are.

Firstly, everyone should read the rules anyway.......................

As for your rights, there have been many discussions on here about engineers codes, locking panels etc. Have a search round and read them if you're interested.

A key issue would probably be - Is your panel under a maintenance contract with that company or not?

it`s the regs thats all - magpye will post the actual text soon but it says that tamper activations HAVE to be engineer reset

if your happy having a non compliant / not to relevant standard system then thats choice at the end of the day

Hmmmm... decisions decisions...

I know what you mean about it possibly not being compliant, etc. Thing is - I know that all the zones, etc are set up correctly (that's what I paid

Edited December 6, 200718 yr by alarmgard

split the difference and pay another firm to take it over? maybe, just maybe we might do the first reset for free, what with you been a new customer etc etc, I think most other firms in your area would take a similar view - I assume this is a large national installer system

Edited December 6, 200718 yr by anguscanplay

it`s the regs thats all - magpye will post the actual text soon but it says that tamper activations HAVE to be engineer reset

if your happy having a non compliant / not to relevant standard system then thats choice at the end of the day

No I'm not, but, if the system complies with PD6662: 2004 then what angus says is correct

If the system does not comply (which I don't think this one does) the O/P and anyone else can DO WHAT THEY LIKE with THEIR alarm system. It can be reset by the gnomes from the end of the garden if they like!

The problem is that WE can only go so far with the advise we can give on this site.

No I'm not, but, if the system complies with PD6662: 2004 then what angus says is correct

If the system does not comply (which I don't think this one does) the O/P and anyone else can DO WHAT THEY LIKE with THEIR alarm system. It can be reset by the gnomes from the end of the garden if they like!

The problem is that WE can only go so far with the advise we can give on this site.

and dont forget last week you said only engineers can have engineer codes (I just checked) sorry that was my mistake to assume it was a relativly new system