dance Posted August 22, 2007 Share Posted August 22, 2007 Hi, We have an alarm panel in our unit which isn't that new, but works fine and is maintained by Initial. I want to add a GSM dialler so when the alarm activates it calls my mobile and\or house phone over a GSM network (no wires can be cut etc). I asked Initial and they said they only do a land-lane dialler. Is there any 3rd party GSM diallers we can buy and get a 3rd party company to fit it to our exisiting alarm? Initial says we can fit a land-line dialler? Is it the same connection? As you can tell I don't know a great deal on this subject so any help would be great! Thanks Link to comment Share on other sites More sharing options...
Guest anguscanplay Posted August 22, 2007 Share Posted August 22, 2007 Hi,We have an alarm panel in our unit which isn't that new, but works fine and is maintained by Initial. I want to add a GSM dialler so when the alarm activates it calls my mobile and\or house phone over a GSM network (no wires can be cut etc). I asked Initial and they said they only do a land-lane dialler. Is there any 3rd party GSM diallers we can buy and get a 3rd party company to fit it to our exisiting alarm? Initial says we can fit a land-line dialler? Is it the same connection? As you can tell I don't know a great deal on this subject so any help would be great! Thanks easy answer is NO , not without the 3rd party taking over the service agreement Link to comment Share on other sites More sharing options...
dance Posted August 22, 2007 Author Share Posted August 22, 2007 Why is it in breech of our service agreement with Initial to add a mobile dialler from someone else? I thought we just paid for them to maintain... Link to comment Share on other sites More sharing options...
dance Posted August 22, 2007 Author Share Posted August 22, 2007 Just found out the board is a Galaxy 60 if thats any help? Link to comment Share on other sites More sharing options...
morph Posted August 22, 2007 Share Posted August 22, 2007 IF the system is under contract to be maintained with Initial then you cant make changes to it without there agreement. As they have told you they only offer a landline dialer, so unless you get them to fit one you are stuck. Do you own the system? How long to run on the contract? Link to comment Share on other sites More sharing options...
alterEGO Posted August 22, 2007 Share Posted August 22, 2007 Hi,We have an alarm panel in our unit which isn't that new, but works fine and is maintained by Initial. I want to add a GSM dialler so when the alarm activates it calls my mobile and\or house phone over a GSM network (no wires can be cut etc). I asked Initial and they said they only do a land-lane dialler. Is there any 3rd party GSM diallers we can buy and get a 3rd party company to fit it to our exisiting alarm? Initial says we can fit a land-line dialler? Is it the same connection? As you can tell I don't know a great deal on this subject so any help would be great! Thanks hi, Do you own the equipment? and i take it it is bells only? do you have a land line? we are SSAIB ISO approved and based local to you in oldham, if you want any more info PM me. Link to comment Share on other sites More sharing options...
dance Posted August 22, 2007 Author Share Posted August 22, 2007 Ahh i didn't reliase that is a pain! The contract finishes at the turn of the year... Link to comment Share on other sites More sharing options...
magpye Posted August 22, 2007 Share Posted August 22, 2007 easy answer is NO , not without the 3rd party taking over the service agreement What is the problem, just ask Initial if they will allow a 3rd party to fit a GSM Dialer of your chose adj to the control equipment with the connections needed to operate the device in a 'joint box' alongside (marked up of course) they then can do the connecting. The Galaxy you mention is very flexible so the connection between the two is simple. All is needed is a little thought / understanding between the three of you to get it sorted. Why the 3rd party company would need to take over the maintenance contract is beyond me. We (alarm companies) do things the other way around all the time, fire alarms installed by 3rd parties are regularly connected to intruder alarm signaling devices using a version of the method I have mentioned above, the fire alarm company does not take over the maintenance of the alarm system! Someone told me I was ignorant and apathetic, I don't know what that means, nor do I care. Link to comment Share on other sites More sharing options...
arfur mo Posted August 22, 2007 Share Posted August 22, 2007 what you need to comprehend is even i as a non inspected company could fit that unit with no problems. the problem you 'MIGHT' have is should your system malfunction worst case scenario perhaps miss an intrusion. Initial would be within their rights to claim tampering/interference by an "unknown unauthorised outside source". your insurance co. would also likeley be very under unimpressed too. ongoing liability is the main issue. not the practicalities so best you change service provider to get what you want in a 'free' market. regs alan If you think education is difficult, try being stupid!!!! Link to comment Share on other sites More sharing options...
alterEGO Posted August 22, 2007 Share Posted August 22, 2007 What is the problem, just ask Initial if they will allow a 3rd party to fit a GSM Dialer of your chose adj to the control equipment with the connections needed to operate the device in a 'joint box' alongside (marked up of course) they then can do the connecting.The Galaxy you mention is very flexible so the connection between the two is simple. All is needed is a little thought / understanding between the three of you to get it sorted. Why the 3rd party company would need to take over the maintenance contract is beyond me. We (alarm companies) do things the other way around all the time, fire alarms installed by 3rd parties are regularly connected to intruder alarm signaling devices using a version of the method I have mentioned above, the fire alarm company does not take over the maintenance of the alarm system! The reason i suggested he contacted us, or anyone else local to him is, for a bells only maintanence said company and most nationals are SKY HIGH in price and he could get much better value. Link to comment Share on other sites More sharing options...
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