Hello, this is my first post.

I have just installed an Accenta G3 alarm panel with a RKP, 2 PIR's and a bell box. When I had finished wiring, I connected the battery to the alarm panel, closed the lid and then powered it up from the mains. The system went into the alarm condition and the tamper light was lit on the key pad. I entered the user code and the alarm ceased and the tamper light and the day light were lit. Here's the problem, in the instruction manual tells me to immediately press program and to enter the engineer code, the key pad doesn't register the engineer code and doesn't make a bleep when i press a button.

Any ideas?

Hello, this is my first post.

I have just installed an Accenta G3 alarm panel with a RKP, 2 PIR's and a bell box. When I had finished wiring, I connected the battery to the alarm panel, closed the lid and then powered it up from the mains. The system went into the alarm condition and the tamper light was lit on the key pad. I entered the user code and the alarm ceased and the tamper light and the day light were lit. Here's the problem, in the instruction manual tells me to immediately press program and to enter the engineer code, the key pad doesn't register the engineer code and doesn't make a bleep when i press a button.

Any ideas?

I assume you have the engineers/installation manual. Somewhere in there it explains that if there's a tamper you have to clear it before you can do anything at all.

So, you need to find and rectify the cause of the tamper condition first. If you can't get success on that come back here and post what you've done to test/correct it and the results.

Hello, this is my first post.

I have just installed an Accenta G3 alarm panel with a RKP, 2 PIR's and a bell box. When I had finished wiring, I connected the battery to the alarm panel, closed the lid and then powered it up from the mains. The system went into the alarm condition and the tamper light was lit on the key pad. I entered the user code and the alarm ceased and the tamper light and the day light were lit. Here's the problem, in the instruction manual tells me to immediately press program and to enter the engineer code, the key pad doesn't register the engineer code and doesn't make a bleep when i press a button.

Any ideas?

Hi

The panel will lockout until you clear your tamper fault. so you need to check your tamper circuits for any faults.

Redspark

Will do, Thanks!

? locks out if powered with tamper fault

should it be mains first with lid closed then

? are you using the tamper circuit.

i will bet you a thousand pound the batterry is dead or not fully charged

you need to power up mains first then conect battery, close lid, enter user code to silence alarm ,

press reset then press prog then enter eng code

we get this a lot on older systems where the battery hasnt been changed from new

and there has been a power cut

ok

powering up with a duff battery is the resaon i dont have to work 9 to 5 anymore

i must get called out three times a week to reboot crashed panels

if you are at risk of a shock powering up a panel you shouldnt be in there the first place

dont be tempted to put the old battery back in though it will fail again next power cut

most of the posts i have read on this forum about control panel faults can be cured by a new battery

every callout we do gets one unless i installed the battery and can prove its age

dont be tempted to put the old battery back in though it will fail again next power cut

? The first post implied this was a new install........

(no mention of an old battery)