May not help but anyway
Ive found on a few older dvr's the DandT has been exported and just is not viewable
has it has to be to chosen on the player
One old Sanyo was just "Show Subtiitles" within windows media player
No idea on Samsung, Just a thought
Even if your just using the app side the arc still have to do the hosting and accounts side
This means there is two prices
1 same as the digiair price ish! but just slightly cheaper - ARC deals with Keyholders
2 hosting only so just to the app - alot cheaper - No actions from ARC at all!
got a demo unit working fine with just 12v 0v and N/O trigger connected
you dont have to use the keyswitch input
so a straight 3 wire connection at basic level
the contact id dial capture is good through the app - up grade for me at home!
set up and program on the Installers app - MiniAir
then customer logs in and set up notifications for them on there app - My Home Alarm
might get time later do a video and add link