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matthew.brough

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Posts posted by matthew.brough

  1. Com 1 is the PSTN dialler onboard the panel, nothing to do with databus line 1.

    We have had this issue a few times. Downpowering the panel, count to ten and power back up has always been the fix. Getting fault to clear that are no longer there isn't such a rare thing on a galaxy. Power cycle always seems to cure.

  2. i have iso.

    u dont, or do you?

    i dont have 8418

    ISO is QMS, not product certification :)

    I thought all golds got 8418 as part of the deal?

    matts trying to win friends and influence people. crack on and piss me off

    Not at all. Friendly chat

    We had issues at first as people thought SSAIB badge was like SIA but once we educated them and explained we setting our own high standards people soon understand

    In days gone by, it was. For CCTV no SIA = a trip to court.

    For CCTV install no badge means err nuffink

  3. Indeed.

     

    My main issue is MAS. With immense reluctance I have given them a VPN connection to my database so that they can support alarm processing in an emergency situation. Our network is quite redundant and in theory if say MASA failed you could click on B or C, click make active and everything would carry over.

     

    Reality is generally receivers fail and don't switch and certain services need restarting. Plan B is getting a good IT person delegated to do IT bits and get MAS to do what he can't do with the hope should we ever have a server failure that they could between them sort it out.

     

    I couldn't sit on holiday, isolated from everyone and just hope all was ok. Maybe the comfort would be having a separate mobile that if the pair of them couldn't sort it out they could call. I'd probably rest then.

    post-43585-0-11138800-1399459382_thumb.j

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