The phrase 'talking to a brick wall' springs to mind

might be so but it is his "brick wall" anyway..

Thanks for your time and advice would be nice!

You must not worry about being broken into then.

End of message.

If someone doesn't want their alarm system, or a system that they inherited then what business is it of ours to condemn them?

We have all put systems in that clients don't want contracts with, or client that move and new owners don't take up a contract. Do we write them letters telling them how foolish they are once they have said no? I don't think so. So why do it here?

Not everyone shares the same perspective.

Thanks for that, Zac! This is what I was about to write:

I came to this forum with a simple query and have not complained about being given unsolicited opinions. I accept that you

I have only given advice and cant see where the problem is?

I was referring to the system giving the industry a bad name.

We hear it all the time, people not wanting systems, the phrase 'we have nothing to nick' springs to mind, however in the unfortunate time of a break-in they are on the phone asking when the system can be installed and they need it doing instantly.

Paul

Hello I have a simalar problem where panic button for optima xm was touched by the kids in a new house and now the internal alarm would not go off. I do not have the key to open it either. I need some assistance on either locating an engineer near erith-kent to turn it off/ service it or a means of turning it off so that we can get some sleep.

you need to enter the code on the panel, the key will reset it, not stop it