Ok I give up. I have a scantronic account and am reinstalling an i-on30R. It is running an old v5.02.19 software. I've got the new v 7 code downloaded, but it doesn't seem to find it on a SD card.

 

I can't for the life of me find where in the support page the downloader software link is.

 

Any tips ?  Not asking for the software, just where on the web site they've hid it.

 

Thanks,  Roy

 

Hi there,

 

Looking to upgrade my i-on30R to the latest v7 software, but no matter how I put the upgrade files on the SD Card, the panel keeps saying, No upgrade files ?  Any advice on exactly how I  put the files on the SD Card ??

 

Do I just put the zip file right on the sdcard ? Do I extract it and leave the top level v7.0.2 directory, or do I put the INSTALL directory on it ?

 

SD Card is formatted as FAT32 also.

 

Thanks,Roy.

 

via google-

 

https://www.eaton.com/gb/en-gb/company/news-insights/myscantronic-knowledge-centre/New-i-on-Panel-Software-Release.html

 

don't use so no idea if it the stuff you want...

5 hours ago, roydonaldson said:

Hi there,

 

Looking to upgrade my i-on30R to the latest v7 software, but no matter how I put the upgrade files on the SD Card, the panel keeps saying, No upgrade files ?  Any advice on exactly how I  put the files on the SD Card ??

 

Do I just put the zip file right on the sdcard ? Do I extract it and leave the top level v7.0.2 directory, or do I put the INSTALL directory on it ?

 

SD Card is formatted as FAT32 also.

 

Thanks,Roy.

 

Won't it update over the portal?

Looks like there have may been some problems on the Scantronic site yesterday. I was having real problems registering the panel to the cloud, couldn't resolve cloud DNS names etc.

 

This morning, super fast response, registered panel to my cloud account first time. App users all added.

2 hours ago, roydonaldson said:

Looks like there have may been some problems on the Scantronic site yesterday. I was having real problems registering the panel to the cloud, couldn't resolve cloud DNS names etc.

 

This morning, super fast response, registered panel to my cloud account first time. App users all added.

Probably maintenance etc , holidays and all that 

 

Atleast it's sorted