Driller Posted May 3, 2022 Share Posted May 3, 2022 I know that by the book you should power off and remove the battery leads. When I did this before though I lost all the programmed info (Dimension panel) ans had to do it all again which was a pain obviously. If I’m careful not to cross wires, how much of a no-no is it adding an Ethernet module with the battery still connected? Otherwise what would be the cause of the loss of programming info? (card aerator removed from backup battery) Quote Link to comment Share on other sites More sharing options...
Driller Posted May 3, 2022 Author Share Posted May 3, 2022 Going to power down, do it properly Quote Link to comment Share on other sites More sharing options...
Driller Posted May 3, 2022 Author Share Posted May 3, 2022 Ethernet module connected, power on and boom, internal siren sounds and none of my updated codes work Any chance of a pointer in case it’s possible to get my programming back? I’d love to know why it doesn’t stay in the EPROM, there is a backup battery. Quote Link to comment Share on other sites More sharing options...
james.wilson Posted May 3, 2022 Share Posted May 3, 2022 when did you last chnage the internal battery (button cell) Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
Monte Carlo Posted May 3, 2022 Share Posted May 3, 2022 2 hours ago, Driller said: Any chance of a pointer in case it’s possible to get my programming back? There isn't It will have defaulted, the memory back up battery will be flat, (Not just round and flat, but no charge flat) as james.wilson asked when did you last change the button cell? Quote I don't have a signature. Link to comment Share on other sites More sharing options...
Driller Posted May 3, 2022 Author Share Posted May 3, 2022 (edited) Sorry, missed your replies. The panel is brand spanking so I’ve never had to change the battery. Do they arrive flat sometimes from new? (insert Monty Python halibut joke here) Reprogrammed the whole panel which was good practice. Ethernet module recognised and comme at 100%. Programmed the IP address at the keypad but it shows up in the router as 0.0.0.0 no matter what I do. Got SelfMon in anticipation and it was…free??! How’s that then? Edited May 3, 2022 by Driller Quote Link to comment Share on other sites More sharing options...
james.wilson Posted May 3, 2022 Share Posted May 3, 2022 If brand new no, if ebay who knows Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
Driller Posted May 3, 2022 Author Share Posted May 3, 2022 (edited) 12 minutes ago, james.wilson said: If brand new no, if ebay who knows Definitely not eBay, absolutely legit authorised dealer. 1 hour ago, Monte Carlo said: There isn't It will have defaulted, the memory back up battery will be flat, (Not just round and flat, but no charge flat) as james.wilson asked when did you last change the button cell? Lol at the not just round and flat! Edited May 3, 2022 by Driller Quote Link to comment Share on other sites More sharing options...
Monte Carlo Posted May 3, 2022 Share Posted May 3, 2022 Not seen a galaxy for some time, BUT some had a "memory protect switch" if it is open and you down power the panel,.............oops. I say switch, but its more a piece of bent wire and a hook, really small, and blue. Quote I don't have a signature. Link to comment Share on other sites More sharing options...
Driller Posted May 3, 2022 Author Share Posted May 3, 2022 I’ll keep an eye out for it, thanks! Quote Link to comment Share on other sites More sharing options...
sixwheeledbeast Posted May 3, 2022 Share Posted May 3, 2022 Something under the coin cell? Check it's voltage. It shouldn't loose any programming, you should fix that. Quote Link to comment Share on other sites More sharing options...
Driller Posted May 3, 2022 Author Share Posted May 3, 2022 1 hour ago, sixwheeledbeast said: Something under the coin cell? Check it's voltage. It shouldn't loose any programming, you should fix that. Presumably if I take it out with the main battery connected I shouldn’t lose any data! I’ll have a look, looks like a bugger yo get out though… Quote Link to comment Share on other sites More sharing options...
Monte Carlo Posted May 3, 2022 Share Posted May 3, 2022 From new, the "something under the coin cell" was infront of said cell. The holder is round, and the cell is held in place by a "clip" under this clip was a thin piece of plastic that said remove before use. The clip was actually a terminal that connected to the -ve of the cell, so If there is nothing there.................. But if you want to check, keep the panel powered up, and flip the cell out, just don't lose it. Quote I don't have a signature. Link to comment Share on other sites More sharing options...
james.wilson Posted May 4, 2022 Share Posted May 4, 2022 4 hours ago, Monte Carlo said: From new, the "something under the coin cell" was infront of said cell. The holder is round, and the cell is held in place by a "clip" under this clip was a thin piece of plastic that said remove before use. The clip was actually a terminal that connected to the -ve of the cell, so If there is nothing there.................. But if you want to check, keep the panel powered up, and flip the cell out, just don't lose it. Qfa Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
sixwheeledbeast Posted May 4, 2022 Share Posted May 4, 2022 I don't work on Galaxy much so can't remember if it's +ve or -ve up, either way worth checking and you shouldn't loose data. Maybe not from the manufacturer but had new cells come with thin transparent plastic warning stickers that you easily wouldn't notice and/or covered in bitter alice which can have high resistance spots if you don't clean the contact area. Worse thing about the bitter alice stuff is it can be an intermittent issue but tests fine with meter as the probes are sharp. Quote Link to comment Share on other sites More sharing options...
al-yeti Posted May 4, 2022 Share Posted May 4, 2022 18 hours ago, Driller said: I know that by the book you should power off and remove the battery leads. When I did this before though I lost all the programmed info (Dimension panel) ans had to do it all again which was a pain obviously. If I’m careful not to cross wires, how much of a no-no is it adding an Ethernet module with the battery still connected? Otherwise what would be the cause of the loss of programming info? (card aerator removed from backup battery) What dimension panel? You got picture of the board? Asbove , a white card normally under the battery tab , button side down from memory if that makes sense Never seen this issue before 1 Quote Link to comment Share on other sites More sharing options...
Driller Posted May 14, 2022 Author Share Posted May 14, 2022 Just checked back and saw these replies, thanks for the suggestions gentlemen. it’s a Dimension 48 panel. On 04/05/2022 at 01:07, Monte Carlo said: From new, the "something under the coin cell" was infront of said cell. The holder is round, and the cell is held in place by a "clip" under this clip was a thin piece of plastic that said remove before use. The clip was actually a terminal that connected to the -ve of the cell, so If there is nothing there.................. But if you want to check, keep the panel powered up, and flip the cell out, just don't lose it. The “clip” is definitely still there and yes as mentioned there was a white, cardboard or plastic strip wedged under the clip with “please remove before use”. Very similar to the plastic strip you have to pull out of the battery compartment of modern remote controls that have these batteries in them. I’m away from the property for a while but as soon as I get back I’ll get the battery out and both check underneath it and check it’s voltage. Quote Link to comment Share on other sites More sharing options...
al-yeti Posted May 14, 2022 Share Posted May 14, 2022 1 hour ago, Driller said: Just checked back and saw these replies, thanks for the suggestions gentlemen. it’s a Dimension 48 panel. The “clip” is definitely still there and yes as mentioned there was a white, cardboard or plastic strip wedged under the clip with “please remove before use”. Very similar to the plastic strip you have to pull out of the battery compartment of modern remote controls that have these batteries in them. I’m away from the property for a while but as soon as I get back I’ll get the battery out and both check underneath it and check it’s voltage. Dude, before continuing buy an spi key , so you have to manually program each time , then you can mess about easier Quote Link to comment Share on other sites More sharing options...
Driller Posted July 18, 2022 Author Share Posted July 18, 2022 On 14/05/2022 at 22:42, al-yeti said: Dude, before continuing buy an spi key , so you have to manually program each time , then you can mess about easier Good shout, thank you! Quote Link to comment Share on other sites More sharing options...
Driller Posted August 3, 2022 Author Share Posted August 3, 2022 Update for anyone with the same problem who finds this thread: Got back on site and popped the coin battery out, measured a good 3V. Put it back and it seemed a bit loose so bent the battery contacts, put the battery back in and did a cold restart: panel now keeps it's configuration, so it was due to loose contacts on memory battery. Very surprising to have this on a brand new panel. Quote Link to comment Share on other sites More sharing options...
MrHappy Posted August 4, 2022 Share Posted August 4, 2022 7 hours ago, Driller said: Very surprising to have this on a brand new panel. the panels probably been drop kicked by DPD or similar before you got it ? Quote Mr Veritas God Link to comment Share on other sites More sharing options...
Driller Posted August 4, 2022 Author Share Posted August 4, 2022 (edited) 1 hour ago, MrHappy said: the panels probably been drop kicked by DPD or similar before you got it ? Bought in person over the counter, don’t know whether they use DPD or not. Would have thought there would have been other damage if it was shaken enough to force those spring contacts but the rest of the panel looks fine Edited August 4, 2022 by Driller Quote Link to comment Share on other sites More sharing options...
MrHappy Posted August 4, 2022 Share Posted August 4, 2022 7 hours ago, Driller said: Bought in person over the counter, don’t know whether they use DPD or not. either collected on velvet pillow & lovingly transported to the branch or dropped kicked into a sprinter van by a parcel man... Quote Mr Veritas God Link to comment Share on other sites More sharing options...
Driller Posted August 4, 2022 Author Share Posted August 4, 2022 5 hours ago, MrHappy said: dropped kicked into a sprinter van Reminds me of my first date with the wife Quote Link to comment Share on other sites More sharing options...
al-yeti Posted August 5, 2022 Share Posted August 5, 2022 On 04/08/2022 at 00:41, Driller said: Update for anyone with the same problem who finds this thread: Got back on site and popped the coin battery out, measured a good 3V. Put it back and it seemed a bit loose so bent the battery contacts, put the battery back in and did a cold restart: panel now keeps it's configuration, so it was due to loose contacts on memory battery. Very surprising to have this on a brand new panel. Atleast you know how to take battery out with bending pins in future well done Quote Link to comment Share on other sites More sharing options...
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