eleftherios Posted January 3, 2022 Share Posted January 3, 2022 hi, i am sorry to make my first post a request for help but the simple fact is i need help. i am trying to help the church that i go to they have fallen out with the tech that installed their secuplace wireless alarm and when he left he changed the installer and master code and only left the user code as it was. i now need to reset master code. does any one know how to do this. i am going on Wednesday to do a power reset but i dont know if that will do a factory reset by default any help will be greatly appreciated Quote Link to comment Share on other sites More sharing options...
al-yeti Posted January 3, 2022 Share Posted January 3, 2022 3 hours ago, eleftherios said: hi, i am sorry to make my first post a request for help but the simple fact is i need help. i am trying to help the church that i go to they have fallen out with the tech that installed their secuplace wireless alarm and when he left he changed the installer and master code and only left the user code as it was. i now need to reset master code. does any one know how to do this. i am going on Wednesday to do a power reset but i dont know if that will do a factory reset by default any help will be greatly appreciated What country are you in and why don't they get another installer? Quote Link to comment Share on other sites More sharing options...
PeterJames Posted January 4, 2022 Share Posted January 4, 2022 On 03/01/2022 at 13:43, al-yeti said: What country are you in OP unfortunately this forum is UK based, the product you mention is not one I have heard of, but even so, every country has its own protocols when it comes to security. Which means that its highly unlikely that anyone outside your country would be able to help. Most panels can be defaulted another installer in Cyprus will be able to help Quote Link to comment Share on other sites More sharing options...
eleftherios Posted January 5, 2022 Author Share Posted January 5, 2022 14 hours ago, PeterJames said: OP unfortunately this forum is UK based, the product you mention is not one I have heard of, but even so, every country has its own protocols when it comes to security. Which means that its highly unlikely that anyone outside your country would be able to help. Most panels can be defaulted another installer in Cyprus will be able to help thank you very much for your reply, i am going to try a power reset if it works i will let you know .thank you. Quote Link to comment Share on other sites More sharing options...
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