Eugene's DIY Den Posted February 26, 2021 Share Posted February 26, 2021 (edited) So I forgot the password for logging into my the online account for my mobile number (I wanted to check credit) and I did "forgot password" which unfortunately sends a validation code to my SIM which is in the GSM unit. So I'm going to have to take it out and put it into a handset to get the code to change the password online. Really frustrating. When I installed the GSM unit after installing my alarm, I think I put the SIM in before I powered the GSM unit up or even the alarm board. Question is can I just pull the SIM out now with the GSM unit powered up or could it cause damage? Is it sufficient to just disable the GSM board from the engineer's menu? (9222 Disable GSM) Edited February 26, 2021 by Eugene's DIY Den Talking Tools, a Facebook group for discussing anything tool/DIY related. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/44403-forgotten-password-and-hkc-gsm-q-unit/ Share on other sites More sharing options...
Eugene's DIY Den Posted February 26, 2021 Author Share Posted February 26, 2021 Is it possible for this unit to display codes sent to it by SMS on the alarm panel's LCD or get them relayed to a second handset to avoid this issue? Talking Tools, a Facebook group for discussing anything tool/DIY related. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/44403-forgotten-password-and-hkc-gsm-q-unit/#findComment-508991 Share on other sites More sharing options...
al-yeti Posted February 27, 2021 Share Posted February 27, 2021 (edited) 43 minutes ago, Eugene's DIY Den said: So I forgot the password for logging into my the online account for my mobile number (I wanted to check credit) and I did "forgot password" which unfortunately sends a validation code to my SIM which is in the GSM unit. So I'm going to have to take it out and put it into a handset to get the code to change the password online. Really frustrating. When I installed the GSM unit after installing my alarm, I think I put the SIM in before I powered the GSM unit up or even the alarm board. Question is can I just pull the SIM out now with the GSM unit powered up or could it cause damage? Is it sufficient to just disable the GSM board from the engineer's menu? (9222 Disable GSM) Just pull the sm out , in fact you can hot plug in and out all the cards , not recommended but support have said it's no biggy 32 minutes ago, Eugene's DIY Den said: Is it possible for this unit to display codes sent to it by SMS on the alarm panel's LCD or get them relayed to a second handset to avoid this issue? Didn't think there was a forwarder for it Edited February 27, 2021 by al-yeti 1 Link to comment https://www.thesecurityinstaller.co.uk/community/topic/44403-forgotten-password-and-hkc-gsm-q-unit/#findComment-508992 Share on other sites More sharing options...
james.wilson Posted February 27, 2021 Share Posted February 27, 2021 I assume this is an Irish unit not a UK one? 1 securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/44403-forgotten-password-and-hkc-gsm-q-unit/#findComment-508993 Share on other sites More sharing options...
Eugene's DIY Den Posted February 27, 2021 Author Share Posted February 27, 2021 (edited) 3 minutes ago, al-yeti said: Just pull the aim out , infact you can hot plug in and out all the cards , not recommended but support have said it's no biggy Ok, thanks will try that. 2 minutes ago, james.wilson said: I assume this is an Irish unit not a UK one? Yes, it's an Irish one. Edited February 27, 2021 by Eugene's DIY Den Talking Tools, a Facebook group for discussing anything tool/DIY related. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/44403-forgotten-password-and-hkc-gsm-q-unit/#findComment-508994 Share on other sites More sharing options...
james.wilson Posted February 27, 2021 Share Posted February 27, 2021 Hot plugging all serial could be fine, but when you misalign the pins it's the main board you take out not the plug on one 1 securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/44403-forgotten-password-and-hkc-gsm-q-unit/#findComment-508995 Share on other sites More sharing options...
Eugene's DIY Den Posted February 27, 2021 Author Share Posted February 27, 2021 (edited) Quick question. I asked over a year ago about disabling the external sounder when I'm working on the alarm and you told me that this isn't an option in the engineer's menu, but I can just program the ext. bell to be something different. How do I do this? (I can probably figure it out from the diagram in the installation guide, but you guys are familiar with this stuff). Edited February 27, 2021 by Eugene's DIY Den Talking Tools, a Facebook group for discussing anything tool/DIY related. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/44403-forgotten-password-and-hkc-gsm-q-unit/#findComment-508996 Share on other sites More sharing options...
Eugene's DIY Den Posted February 27, 2021 Author Share Posted February 27, 2021 (edited) 3 minutes ago, james.wilson said: Hot plugging all serial could be fine, but when you misalign the pins it's the main board you take out not the plug on one You mean hot plugging the GSM board? What about the the contacts on the SIM being misaligned during insertion? Edited February 27, 2021 by Eugene's DIY Den Talking Tools, a Facebook group for discussing anything tool/DIY related. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/44403-forgotten-password-and-hkc-gsm-q-unit/#findComment-508997 Share on other sites More sharing options...
james.wilson Posted February 27, 2021 Share Posted February 27, 2021 Agreed I wouldn't hot plug securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/44403-forgotten-password-and-hkc-gsm-q-unit/#findComment-508998 Share on other sites More sharing options...
al-yeti Posted February 27, 2021 Share Posted February 27, 2021 6 hours ago, Eugene's DIY Den said: You mean hot plugging the GSM board? What about the the contacts on the SIM being misaligned during insertion? I done this plenty never had an issue , of course you could mash it up 6 hours ago, james.wilson said: Hot plugging all serial could be fine, but when you misalign the pins it's the main board you take out not the plug on one I misalign hasn't done anything , you took fried a board yourself? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/44403-forgotten-password-and-hkc-gsm-q-unit/#findComment-508999 Share on other sites More sharing options...
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