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Telecom comgsm won’t text when triggered

6720nick
in Control Panels (Public)

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Hi guys

 

diy installer here. Just installed texecom 64w with comgsm unit. Mostly gone well but I’m about to admit defeat. 
 

I’ve seen similar posts to this but other people’s fixes don’t seem to have helped. 
 

text commands to alarm all work fine, I can set/unset etc. Alarm will text me when I set or enter engineers mode etc but it won’t text when it’s activated. 
 

Trying to do this without wintex, just using keypad. Any help massively appreciated. Can answer questions about current settings etc if needed. 

How long have you left it in alarm before silencing? 

securitywarehouse Security Supplies from Security Warehouse

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It could be aborting if you silence quickly.

Are "Reports" setup for the correct alarm types and for the correct Area?

Shouldn't be any need for Wintex, it just lays all the options out for you to see on a screen better.

 

Agreed that was my thought. Does texecom have a 30 second comms timer by defaultl? 

securitywarehouse Security Supplies from Security Warehouse

Trade Members please contact us for your TSI vetted trade discount.

Pretty sure Comms Delay is default 0, best to check that for your Area (assume A if it's basic).

I say it's more likely to be something like the Reports or Area, they are possibly default Maintenance events only.

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