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It's pretty unusual for the E/E time to be left at the default 10 seconds in most scenarios you always need longer.

I would assume from this the system has crashed and lost it's memory, they are known for having NVM issues as they age and it will be getting on to at least 25 years old for even a later model.

We don't know the service history of the system but most would recommend you consider upgrading the system for reliability.

To change the timers in the meantime you would have to get access to the engineer mode via a engineering code and then input the 2 digit function for the timer you want to edit. Without this engineer code you will need to reset the NVM, which personally I wouldn't want to be messing with on these due to above.

We don't provide engineering manuals or defaulting information here as per our guidelines.

2 hours ago, sixwheeledbeast said:

It's pretty unusual for the E/E time to be left at the default 10 seconds

Id have to agree, its either that or your door contacts stopped working 

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