Lak Posted May 7, 2020 Author Share Posted May 7, 2020 41 minutes ago, PeterJames said: Then why did you cancel the contract? If it goes wrong you're not covered, ADT generally dont fit external sounders so if you have a burglary, no one will hear it. Still need a working alarm just don’t need the monitored service. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/43788-pm360r-unmonitored-adt-clear-trouble-communication-error/page/2/#findComment-500558 Share on other sites More sharing options...
PeterJames Posted May 7, 2020 Share Posted May 7, 2020 2 minutes ago, Lak said: Still need a working alarm just don’t need the monitored service. Just cancel the monitoring and keep the contract then Link to comment https://www.thesecurityinstaller.co.uk/community/topic/43788-pm360r-unmonitored-adt-clear-trouble-communication-error/page/2/#findComment-500559 Share on other sites More sharing options...
Lak Posted May 7, 2020 Author Share Posted May 7, 2020 7 minutes ago, PeterJames said: Just cancel the monitoring and keep the contract then Not sure what you mean. I have had the system for over 18 months. Contract ended was continuously rolling. I cancelled the monitoring. Don’t think there is any other options ADT offer. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/43788-pm360r-unmonitored-adt-clear-trouble-communication-error/page/2/#findComment-500561 Share on other sites More sharing options...
PeterJames Posted May 7, 2020 Share Posted May 7, 2020 Have you asked them? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/43788-pm360r-unmonitored-adt-clear-trouble-communication-error/page/2/#findComment-500562 Share on other sites More sharing options...
Lak Posted May 7, 2020 Author Share Posted May 7, 2020 3 minutes ago, PeterJames said: Have you asked them? No, Thanks I will ask, I didn’t think there was such an option and surprised they didn’t go through this when they completed cancellation, but will give it a try. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/43788-pm360r-unmonitored-adt-clear-trouble-communication-error/page/2/#findComment-500565 Share on other sites More sharing options...
PeterJames Posted May 7, 2020 Share Posted May 7, 2020 There are people on here who work or worked for ADT they will be able to let you know if its possible. If they dont do it then they are missing a trick Link to comment https://www.thesecurityinstaller.co.uk/community/topic/43788-pm360r-unmonitored-adt-clear-trouble-communication-error/page/2/#findComment-500566 Share on other sites More sharing options...
sixwheeledbeast Posted May 8, 2020 Share Posted May 8, 2020 Your still going to need it servicing even if you don't have monitoring. The batteries will need replacing for a start. If ADT won't do maintenance only for whatever reason, it would be a good idea to find an installer that works with Visonic to take it over. Defaulting without knowing what your doing is asking for trouble, your going to have no alarm system. We also don't provide defaulting information or manuals here. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/43788-pm360r-unmonitored-adt-clear-trouble-communication-error/page/2/#findComment-500607 Share on other sites More sharing options...
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