Foxglove Posted March 3, 2019 Share Posted March 3, 2019 Hi All I’m looking for some help with setting up remote monitoring on my self-installed Galaxy G2-20 panel. Here is a quick description of my system: Galaxy G2-20 Panel [Firmware 1.55] RF Portal [ C079-2 ] Ethernet Module [ GT-20 ] Two Keypads [ 1x Touchcenter, 1x MK7 ] 6x Wired PIR’s [ DT8016F5 ]; 3x Wireless PIR’s [ IR(PI)8M ] 2x Wired Door Contacts; 1x Wireless Door Contact [ D0800M ] 1x Outdoor Sounder [AG8] & 1x Indoor Sounder All is working very well but the getting a remote connection set up has defeated me. My aim is to subscribe to the SelfMon IP Monitoring Platform by SM ALARMS. Looking at the installation manual for the GT-20 Ethernet Module it seems that there are G2 Panels that support an Ethernet Module and some G2 Panels that don’t (for panels that don’t support an ethernet module is says the GT-20 simulates an External Telephone Module). I’m unclear whether my panel supports the module or not – how do you determine this? I assume it is by firmware version? Regardless, I have followed the instructions for both options and I am not making very much progress. The module is connected to my home network and using the FING App I can see it sat on my network. When I ping the IP address, I get 100% success and no packet loss. I have downloaded the SM Alarms Andriod VirtualKeypad App and cannot connect to the panel using it – trying lots of configurations along the way. I have also downloaded their Windows/Java Galaxy VirtualKeypad and with this I achieve partial success – in the Command Window it reports that I have logged in and connected to the G2 Panel – but I am unable to then connect to the panel using my browser once connected (the browser says page is unavailable). On the SM Alarms website it states that the Android app version of the VirtualKeypad works with the GT-20 module (although I note the website does list the GT-20 as compatible with the Windows version). I would be grateful for some help and ideas please. Quote Link to comment Share on other sites More sharing options...
james.wilson Posted March 3, 2019 Share Posted March 3, 2019 is it an sm ethernet mod or a Honeywell one? If its showing as a module then your panel supports it Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
GalaxyGuy Posted March 3, 2019 Share Posted March 3, 2019 If that's the Chiron GT-20 Ethernet board, then no. You need an LCE module for the G2 series. The Honeywell modules don't support Virtualkeypad on the G2 series. Quote Link to comment Share on other sites More sharing options...
Foxglove Posted March 4, 2019 Author Share Posted March 4, 2019 Hello James & GalaxyGuy Thank you for your help it is really appreciated. What a great forum. James - the ethernet module does show on the G2 panel menu structure after connecting - so I see what you mean my G2 panel does support ethernet modules!! GalaxyGuy - yes it is the CHIRON GT-20, looks like I'll be buying the LCE-01 module then! Is there a suggested marketplace for selling my pricey GT-20 to installers other than ebay? Again many thanks for your help. I'll also be posting a message soon about some other minor things. Cheers. Quote Link to comment Share on other sites More sharing options...
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