Is anyone else having issues with version 4.00 and wireless keypads
 

Earlier today I've been configuring a KIT002 with 2x wireless keypads, Its not going to plan.

It appears that the radio keypads are as clunky as hell on the Ricochet communication side of things

 

Its all setup on the bench as usual, All devices configured with plenty of waiting time
Ricochet manager shows all the detection devices and statistics but both keypads are showing (Question Marks)

I've deleted them a dozen or more times, but this makes no difference at all.

I'm getting extremely slow communication from the panel, Garbled messages on the keypads and different displays on both
Whilst expecting the typical "Preparing to Arm message, This is not happening all the time, Its really strange.

Upon entering the default 5678 customer code, I'm getting "RADIO NOT READY PLEASE WAIT B/F ARM"  
 At this point I am locked onto that screen and I have to wait for 3-4 minutes before it seems to arm itself
I'm convinced this is either a V4 firmware issue or its something to do with the wireless keypads.
 

Not looking good for me, were due to install this first thing Monday, Its got headache and bad news written all over it

Would be interested to see if anyone else had this,
 

dont use the gear but Adrian frequents im sure he can help, he does however avoid the public area

id start again in the trade texe area mate

Ah,  posted in public by mistake,  can it be moved ?

 

Just now, james.wilson said:

.

 

 Thanks mate

2 minutes ago, PSE said:

Ah,  posted in public by mistake,  can it be moved ?

 

no, id rather it stayed

All I've got connected is 1x Contact / 4x PW-W Detectors / 2x DT-W Dual Techs & 2x Wireless Keypads

Really cant see it being a range issue, Its all setup in my office now, Everything is within a 4 metre radius of the panel

This is the first time ever that I've seen the "Please wait b/f arming" in all the time installing Ricochet kit..

 

Is it just the wf keypads that are the issue?

 

Yes, It does seem to be just the keypads/communication/display info
Plugging my wired engineers keypad onto it, its not giving me the mixed messages on the screen

I'm going to remove one of the wireless keypads tomorrow morning and see how it runs with just the one.

 

out of interest does the prem support more than 2 rf keypads. I say cos i only know the HKC wireless and that is a limitation 

Is Adrian still at Texecom?